SFC Area Manager, Operations
The Operations Area Manager is responsible for overseeing operations within a designated area, ensuring efficient management of resources and personnel. This role involves coordinating tasks, activities to meet performance goals, optimizing supply chain processes, and leading a team to maintain high standards of quality, accuracy, and efficiency. The Area Manager will work closely with other departments, suppliers, and partners to enhance productivity and customer satisfaction. Key Responsibilities:
- Manage Department Operations: Oversee day-to-day operational activities, including inventory management, shipping, receiving, and distribution within the assigned area. Ensure smooth operation and timely delivery to meet customer expectations.
- Team Leadership: Lead, motivate, and develop a team of warehouse leads and associates. Conduct training and performance evaluations to maintain high standards.
- Process Optimization: Analyze and improve operational processes, identify bottlenecks, and implement changes to enhance efficiency, reduce costs, and optimize resource allocation.
- Compliance and Safety: Ensure compliance with company policies, industry regulations, and safety standards. Promote a culture of safety and adherence to best practices.
- Inventory Control: Ensure accurate tracking of inventory levels and stock rotation to prevent overstocking or shortages. Oversee periodic inventory counts and audits.
- Reporting: Generate regular reports on department performance, including success metrics, cost analysis, and productivity. Provide insights to senior management to support strategic decisions.
- Customer Satisfaction: Focus on meeting customer service standards by ensuring timely, accurate, and reliable department performance.
Qualifications:
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (preferred).
- 2+ years of experience in logistics, supply chain, or warehouse management.
- Strong leadership and team management skills with the ability to motivate and develop a team.
- Excellent problem-solving, organizational, and analytical skills.
- Experience managing a team of 20+ employees
- Familiarity with logistics software and inventory management systems.
- Knowledge of transportation regulations and safety standards.
Working Conditions:
- Position may require extended hours and occasional weekend shifts.
- Ability to work in warehouse or fulfillment center environments, as well as office settings.
- Salary Range: $50,000 - $65,000 doe
What We Believe:
- One Team - Everyone belongs here, and whether it's your first day or you're the CEO, your voice and ideas matter to us. By embracing the 'One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results.
- Fuel Potential - Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional.
- Real Connections - It's a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers.
- Unboxed Thinking - We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting diverse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience.
- Customer Centric - We understand that our success depends on our customers' success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers' satisfaction and happiness are our ultimate measures of success.
What You Will Love:
- Comprehensive Medical Plans plans - we’ve got you covered!
- Take-What-You-Need Time Off
- LSA (Lifestyle Spending Account) with Compt
- 401K Plan
- FSA Plan
- Free General Medical & Mental Health care via Healthjoy
- Volunteer Time Off
- Birthday Time Off
- Generous parental leave benefits for both birthing and non-birthing parents
- Access to Employee Assistance Programs (EAPs)
- End-to-end family planning discounts through KindBody
- Discounted pet insurance through Pin Paws
- Free and discounted legal benefits through Rocket Lawyer
- Financial wellness benefits through Morgan Stanley
Who We Are: Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! We’re a Series C company with $154M in venture capital funding with more than 800+ customers and 20,000 active users. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics. Our mission is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world. We are unable to hire in the following states at this time: CO, HI Sendoso is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By submitting your application, you agree that Sendoso may collect your personal data for recruiting, global organization planning, and related purposes. Apply tot his job Apply To this Job