(Customer Service Representative) At CVs Health Full Time Remote Jobs – Indeed Jobs US
CVS Health is hiring Full-Time Remote Customer Service Representatives based in Austin, Texas, to support our growing healthcare service operations. This is a remote opportunity, ideal for individuals who thrive in a virtual work environment while delivering top-tier service to our members and patients.
As a key part of our team, you’ll handle inbound calls, resolve pharmacy and benefit inquiries, and help our members navigate their healthcare needs effectively — all from the comfort of your home in the Austin area.
Responsibilities
-
Answer inbound calls and assist customers with benefit-related questions.
-
Research and resolve pharmacy or claims concerns.
-
Document interactions accurately in CVS systems.
-
Educate customers on tools, services, and options available to them.
-
Work collaboratively to meet performance goals in a virtual setting.
Requirements
-
High school diploma or equivalent.
-
Strong communication and problem-solving skills.
-
Basic computer literacy and comfort with remote technology.
-
Prior experience in customer service, call center, or healthcare preferred.
-
Must reside in or near Austin, TX, and be eligible to work in the U.S.
Benefits
-
Full-time schedule with consistent hours.
-
Competitive pay and healthcare benefits.
-
Paid training and career development.
-
Work-from-home flexibility.
-
Opportunity to make a difference in people’s health journeys.
How to Apply: Visit the official CVS Health careers portal, search for remote customer service positions in Austin, TX, and submit your application with a resume. Selected candidates will be contacted for a virtual interview.
CVS Health is proud to be an Equal Opportunity Employer supporting diversity and inclusion across the workforce.
apply to this job