Customer Service Representative, Fitness (Remote, $15/hr) – Indeed Jobs US

American Specialty Health Incorporated (ASH) is hiring a Customer Service Representative for its Fitness division. This entry-level, remote role is ideal for individuals passionate about health, wellness, and helping others. You'll be working from home, providing support to customers and helping them navigate their fitness benefits.

Job Description: As a Customer Service Representative in the Fitness division, you will respond to customer inquiries through inbound calls and digital communication platforms. You'll provide information about fitness-related benefits, enrollment, and account status while maintaining high standards of professionalism and empathy. The position offers flexibility, a supportive environment, and opportunities for growth.

Requirements

• High school diploma or GED (Associate degree preferred)

• Strong communication and listening skills

• Basic computer literacy and typing proficiency

• Reliable internet connection and quiet remote workspace

• Ability to handle sensitive information with confidentiality

• Positive attitude and team-oriented mindset

• Willingness to learn and grow within the company

Responsibilities

• Answer inbound calls related to fitness benefit programs

• Assist customers with enrollment, eligibility, and account questions

• Document customer interactions accurately in internal systems

• Meet performance expectations such as average handle time and quality assurance

• Follow procedures and guidelines to ensure compliance

• Escalate unresolved inquiries when needed

• Contribute to a positive, customer-first team culture

Benefits

• $15.00/hour starting pay

• Remote work flexibility

• Health, dental, and vision insurance

• Paid time off and holiday benefits

• Retirement plan and wellness programs

• Opportunities for internal career advancement

• Supportive leadership and inclusive team environment

Company Overview: American Specialty Health Incorporated is a nationally recognized organization dedicated to empowering individuals to live healthier lives. Headquartered in San Diego, California, ASH provides specialty health programs and fitness benefits for health plans, employers, and members nationwide. The company promotes a mission-driven culture of innovation, quality service, and work-life balance.

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