Immediate Hiring: Experienced LVN/LPN Care Management Professional – Remote Care Coordination and Transition of Care Coach

About CVS Health and the Opportunity

CVS Health is a leader in the healthcare industry, dedicated to delivering enhanced human-centric healthcare for a rapidly changing world. Our purpose is to bring our heart to every moment of your health, and we strive to make healthcare more personal, convenient, and affordable. As a company, we value flexibility, compassion, and innovation, and we're committed to empowering our employees to make a meaningful impact on the lives of our members.

We're seeking an experienced LVN/LPN Care Management Professional to join our team as a Transition of Care Coach. This role offers a unique opportunity to balance work and life, with a hybrid schedule that combines remote work with flexibility to work from home. As a Transition of Care Coach, you'll play a critical role in ensuring seamless transitions for our members who are experiencing significant changes in their health status. You'll work closely with our care team to identify needs, facilitate referrals to clinical resources, and advocate for our members who cannot advocate for themselves.

About the Position

The Transition of Care Coach is a full-time telework position, requiring a strong and diverse skillset in relevant areas to drive success. You'll be responsible for completing outreach cadence calls and post-discharge questionnaires within required compliance-driven timelines, utilizing weekly and daily reporting to identify utilization for the purpose of reducing Emergency Department Utilization and 30-day hospital readmissions. You'll also facilitate Interdisciplinary Care Team Meetings with Social Services, Care Management, PCP, and other key players to discuss service needs and support safe transitions.

Responsibilities

• Complete outreach cadence calls and post-discharge questionnaires within required compliance-driven timelines.
• Utilize weekly and daily reporting to identify utilization for the purpose of reducing Emergency Department Utilization and 30-day hospital readmissions.
• Follow members identified as inpatient in hospitals (whether planned or unplanned admission) and throughout the subsequent care continuum until the member can return to prior level of functioning in the community.
• Facilitate Interdisciplinary Care Team Meetings with Social Services, Care Management, PCP, and other key players to discuss service needs and support safe transitions.

Requirements

To be successful in this role, you'll need:

• 2+ years of LPN or LVN nursing experience.
• Active and unrestricted compact LPN or LVN licensure in the state of residence.

Nice-to-Haves

We're looking for candidates with:

• Bilingual (Spanish) skills, which are a plus!
• Self-motivation, energy, attention to detail, high organization, and technical savvy.
• Discharge planning experience.
• Advanced proficiency in Microsoft Word, Excel, and Outlook.
• The ability to multitask, prioritize, and effectively adapt to a fast-paced changing environment while providing outstanding care.
• Effective verbal and written communication skills.

Benefits

We offer a comprehensive benefits package, including:

• A full range of medical, dental, and vision benefits.
• A 401(k) retirement savings plan.
• An Employee Stock Purchase Plan.
• A fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Numerous well-being programs.
• Education assistance.
• Free development courses.
• A CVS store discount.
• Discount programs with participating partners.
• Paid Time Off (PTO) or vacation pay.
• Paid holidays throughout the calendar year.

Career Growth Opportunities and Learning Benefits

We're committed to empowering our employees to grow and develop in their careers. As a Transition of Care Coach, you'll have access to:

• Regular training and development opportunities.
• Mentorship and coaching from experienced professionals.
• The opportunity to work with a diverse team of healthcare professionals.
• The chance to make a meaningful impact on the lives of our members.

Work Environment and Company Culture

We're proud of our company culture, which values flexibility, compassion, and innovation. As a remote employee, you'll have the flexibility to work from home and balance your work and life. You'll be part of a team that's dedicated to making a difference in the lives of our members, and you'll have the opportunity to work with a diverse team of healthcare professionals.

How to Apply

If you're passionate about making a difference in the lives of our members and you're looking for a challenging and rewarding career opportunity, we encourage you to apply. Please visit our website to learn more about this role and to submit your application.

Your Future Starts Here

Don't miss out on this exciting role. We're looking forward to hearing from you. Apply now!