IT Project Manager (Part-Time) – Amazon Store
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Job Description BAE is looking for a part-time Project Manager to help lead all technical aspects of a seven member infrastructure team to include planning, coordinating, and prioritizing technical processes and operations. As a leader, you will ensure that all service and security related SLAs are met, modernization activities are on schedule, security is integrated and current across all services. Part-Time schedule would be 4 days per week 6 - 8 hours per day determined by candidate upon hire.
- Lead infrastructure team stand ups (Kanban board)
- Oversee Infrastructure Team's responses to annual Inspector General (IG) Audit taskings
- Oversee Infrastructure Team's ATO POAM mitigation efforts
- Oversee IT management processes to include Operations, Change Management, Configuration Management, Build/Release Management, InfoSec Management
- Manage critical tickets (to include outages) by assigning to correct team members, creating Spot Reports, following up, communicating throughout to govt managers, and ensuring quick resolution
- Ensure all software/hardware are supported, patched and up to date; compile and send out build/release reports
- Partner with information security team to ensure compliance with all security requirements; ensure adherence to IT policies and best practices
- Work to understand inefficiencies that impede progress and identify opportunities to increase efficiency through procedural changes or automation
- Support the team in the creation and maintenance of documentation for standard operating procedures
- Bachelor's degree in Computer Science, Information Systems, a related field, or equivalent work experience (5+ years of hands-on technical experience in an enterprise IT environment; 5+ years of technical management and/or leadership experience)
- Passion for technology, emerging technology, and staying up to date on industry trends
- Understanding of core ITIL service management principles and experience with ticketing systems
- High sense of urgency and ownership with ability to effectively prioritize and execute tasks in a high-pressure environment
- Demonstrated strong work ethic, adherence to deadlines, and ability to work independently and as a member of the team
- Understanding of scrum and agile processes
- Effective personal organization and note taking skills
- Excellent verbal and written communication skills; excellent listening skills
- Proven excellence in working effectively with govt managers and technical directors
- Proven experience in implementing process and quality improvements
- Experience with IT compliance, risk management and security practices
- Experience with change management
- Experience with incident and problem management
- Demonstrated experience with Jira
- Experience with security and/or IG audits
- Experience with ATO processes
- Proven experience with proactive monitoring & alerting solutions
- Experience working with application development teams
- Experience with configuration management