Senior Site Reliability Engineer

Company Description

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.

Job Description

Experian® Software Solutions (ESS) empowers businesses to make smarter decisions by integrating predictive data, analytics, AI and modern software. Our flagship product, PowerCurve, delivers the best decisioning across the customer lifecycle—from acquisition to collections, fraud detection, and identity resolution. With a growing cloud-based platform, ESS is transforming how global enterprises in finance, telecom, and other sectors use data and AI to drive performance.

Maintain high availability and reliability of the Ascend One Platform. Lead incident response, coordinate teams, and conduct blameless postmortems. Build monitoring, alerting, and observability solutions. Automate manual processes and collaborate on resilient system design. Promote SRE best practices, mentor junior engineers, and support on-call rotations.

Preferred Qualifications

• Experience with large-scale Kubernetes platforms
• Strong incident management and root cause analysis across infrastructure layers
• Knowledge of security compliance and threat mitigation
• Familiarity with Jenkins (CI/CD) and Terraform (IaC)
• Comfortable working across time zones and cultures

Qualifications

Qualifications

• kubernetes
• jenkins
• CI/CD
• DevOps
• Linux
• Amazon Web Services

Additional Information

• Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

• This is a fully remote job opportunity. #LI-Remote
• Our uniqueness is that we celebrate yours. Experian’s culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering… the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.