Experienced Remote Medicare Customer Service Representative - Health Insurance Expertise Needed for Seasonal Position at Blithequark

Join the Blithequark Team as a Remote Medicare Customer Service Representative

Blithequark is seeking highly skilled and compassionate Remote Medicare Customer Service Representatives for a seasonal position. As a Direct Hire opportunity, this role offers a unique chance to join our team and make a meaningful impact in the lives of our customers. If you have a passion for delivering exceptional customer service, a strong understanding of Medicare, and a current Health insurance license, we encourage you to apply.

About Blithequark and the Industry

At Blithequark, we are dedicated to providing top-notch staffing solutions that connect talented professionals with leading organizations. Our professional staffing division specializes in a range of services, including temporary, temp-to-hire, direct hire, independent contract placements, executive search, and managed staffing and outsourced workforce solutions. We understand that our talent is not just looking for their next paycheck; they are seeking a long-term fit that aligns with their career goals and values.

Job Summary

As a Remote Medicare Customer Service Representative at Blithequark, you will play a critical role in delivering exceptional customer service to individuals seeking guidance on Medicare coverage and products. This seasonal position requires a 40-hour work week, with flexible hours between 6am-2am, Monday through Sunday. You will utilize your knowledge and expertise to help customers understand their coverage options, select the right products and services, and provide follow-up support as needed.

Key Responsibilities:

• Provide excellent customer service via a mostly inbound call model, responding to customer inquiries with compassion and active listening
• Assist individuals in understanding their Medicare coverage options and selecting the right products, services, and solutions to meet their personal health and financial needs
• Make outbound calls to provide follow-up support when needed and identify additional needs customers may have
• Help customers upgrade products or services and provide solutions in an efficient manner
• Collaborate with colleagues as a team player to achieve shared goals and objectives
• Maintain patient privacy and adhere to HIPAA guidelines

Essential Qualifications:

• Current Health insurance license in your state of residence
• High-speed internet access (>15 mbps)
• Minimum six (6) months of sales experience
• High school diploma or equivalent
• Computer savvy with proficiency in software applications
• Integrity to follow HIPAA guidelines and maintain patient confidentiality

Preferred Qualifications:

• Bilingual in Spanish (offering a competitive hourly rate of $24/hour)
• Previous experience in customer service or a related field
• Familiarity with Medicare products and services

What We Offer

At Blithequark, we are committed to providing a supportive and dynamic work environment that fosters growth and development. As a Remote Medicare Customer Service Representative, you can expect:

• Competitive hourly rate of $21/hour (or $24/hour if bilingual in Spanish)
• Opportunities for career growth and professional development
• Comprehensive training and support to ensure success in your role
• Flexible work arrangements, including remote work options
• A culture that values integrity, compassion, and teamwork

Why Join Blithequark?

At Blithequark, we believe that our people are our greatest asset. We are dedicated to creating a work environment that is engaging, challenging, and rewarding. By joining our team, you will have the opportunity to:

• Make a meaningful impact in the lives of our customers
• Develop your skills and expertise in a supportive and dynamic environment
• Collaborate with a team of passionate and dedicated professionals
• Enjoy a flexible and remote work arrangement that suits your lifestyle

How to Apply

If you are a motivated and compassionate professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.

Don't miss this chance to join the Blithequark team and make a difference in the lives of our customers. Apply today!