Experienced Part-Time Remote Medical Customer Service Specialist – Delivering Exceptional Patient Care and Support
Are you a compassionate and detail-oriented individual with a passion for delivering exceptional patient care and support? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join our team at blithequark as a Part-Time Remote Medical Customer Service Specialist. As a valued member of our team, you will play a vital role in supporting our mission to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve.
About blithequark
blithequark is a leading healthcare provider dedicated to delivering exceptional patient care and support. With a strong commitment to innovation, quality, and community, we strive to make a positive impact on the lives of our patients and the communities we serve. Our team members are the heart of our organization, and we are proud to offer a supportive, inclusive, and dynamic work environment that fosters growth, development, and career advancement.
Job Summary
As a Part-Time Remote Medical Customer Service Specialist, you will be responsible for providing exceptional customer service to patients and families, resolving issues in a timely and professional manner, and maintaining accurate records and documentation. This is a fully remote opportunity, allowing you to work from the comfort of your own home while still being part of a dynamic and supportive team.
Responsibilities
* Review and identify issues from calls into the telephony system in a timely manner (50%)
- Maintain a working knowledge of workflow systems to properly assign follow-up dates, department requests, and notate appropriately (10%)
- Ensure all calls within business hours are answered and handled appropriately while providing exceptionally high customer service to callers within company guidelines (10%)
- Perform payment transactions and request payment from accounts reflecting a balance (10%)
- Assist with clerical duties as needed, such as email, facsimile, etc. (10%)
- Requires close supervision and guidance from the supervisor (10%)
Requirements
* 1+ years of medical revenue cycle experience (required)
- 2+ years of medical revenue cycle experience (preferred)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Proficiency in workflow systems and software applications
- Strong attention to detail and organizational skills
- Ability to maintain confidentiality and handle sensitive information
What We Offer
* A robust benefits package, including health insurance, flexible scheduling, 401k, and student loan repayment programs
- Opportunities for career growth and advancement
- A supportive, inclusive, and dynamic work environment
- Flexible scheduling to accommodate your needs
- The opportunity to work from the comfort of your own home
Training and Onboarding
* Orientation and training will take place Monday through Friday, 8:00am – 4:30pm CST for approximately 3 weeks
- Normal working hours will be Monday and Tuesday, 9:00am – 5:30pm CST, and Wednesday, 9:00am – 1:00pm
Why Join blithequark?
We know it’s not just about finding a job. It’s about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged, and career advancement is possible. At blithequark, we offer a supportive, inclusive, and dynamic work environment that fosters growth, development, and career advancement. Join our team and become part of a community that is dedicated to making a positive impact on the lives of our patients and the communities we serve.
How to Apply
If you are a motivated and compassionate individual with a passion for delivering exceptional patient care and support, we invite you to apply for this exciting opportunity. Please visit our website to submit your application and join our team at blithequark. [Apply Job!](https://remotejobs.trendingnewsgo.com/register-candidate/) We look forward to hearing from you! Apply for this job