[Remote] Jr UX Researcher

Note: The job is a remote job and is open to candidates in USA. iFIT is focused on creating a comprehensive health and fitness platform that integrates various aspects of wellness. They are looking for a Jr UX Researcher to drive user-first product experiences through usability tests and research, while collaborating with cross-functional teams to advocate for user needs and enhance product strategy.

Responsibilities

• Drive the creation of user-first product experiences by conducting usability tests, interviews, and iterative research that directly shapes product outcomes.
• Synthesize research data into clear, compelling insights and narratives that inform product strategy, influence design decisions, and support business goals.
• Partner with product managers, designers, engineers, and other stakeholders to define research objectives, advocate for user needs, and ensure alignment across teams.
• Champion best practices in UX research methodologies, ethics, and data privacy while continuously refining processes, tools, and workflows for greater team efficiency.
• Act as a consistent voice for diverse users throughout the product lifecycle, ensuring that iFIT delivers engaging, inclusive, and impactful fitness and wellness experiences.
• Manage and Conduct Rapid Iterative Design Testing:
• Usability Testing: Drive the planning, execution, and analysis of rapid, iterative usability tests for both new designs and existing products.
• Research Methods: Select and apply the most effective research methods (moderated and unmoderated) to generate user insights and answer critical business questions.
• Project Management: Manage end-to-end research projects, including recruitment, scheduling, moderation, data analysis, and reporting in a timely manner.
• Synthesize and Analyze Data:
• Data Synthesis: Collect, analyze, and synthesize qualitative data to pinpoint user needs, pain points, and motivations.
• Actionable Insights: Distill research data into key patterns, themes, and actionable insights that guide product strategy and design execution.
• Storytelling: Communicate research findings through clear and compelling narratives to inform cross-functional stakeholders.
• Communicate and Present Findings:
• Stakeholder Communication: Effectively communicate research findings and recommendations to cross-functional stakeholders, including product managers, designers, engineers.
• Research Deliverables: Create compelling presentations, reports, and artifacts (e.g., user personas, journey maps, experience flows) that illustrate research insights.
• Strategic Impact and Collaboration:
• Cross-Functional Partnership: Partner closely with product managers, designers, engineers, and other cross-functional teams to define research objectives for each study
• User Advocacy: Champion user experience within the organization, advocating for the user at all stages of the product development lifecycle.
• Best Practices:
• Process Improvement: Actively contribute to improving the research team’s operational efficiency by refining workflows, tools, and documentation
• Research Excellence: Promote and evangelize best practices in UX research methodologies, ethics, and data privacy.
• Participant Recruitment and Management:
• Recruitment Strategy: Co-develop robust recruitment strategies and screeners to ensure the participation of relevant and diverse user segments.
• Participant Management: Handle participant incentives and maintain ethical research practices related to data privacy and consent.
• Tool Proficiency:
• Familiarity with various research tools (e.g., user testing platforms, survey software, qualitative analysis tools, collaboration tools).

Skills

• Bachelor's degree in Human-Computer Interaction, Psychology, or a cognitive science field with 2+ years of research experience OR 3+ years of equivalent experience in a similar design field.
• Basic knowledge of both quantitative and qualitative research methods
• Authorized to work in the United States without sponsorship.
• Drive the creation of user-first product experiences by conducting usability tests, interviews, and iterative research that directly shapes product outcomes.
• Synthesize research data into clear, compelling insights and narratives that inform product strategy, influence design decisions, and support business goals.
• Partner with product managers, designers, engineers, and other stakeholders to define research objectives, advocate for user needs, and ensure alignment across teams.
• Champion best practices in UX research methodologies, ethics, and data privacy while continuously refining processes, tools, and workflows for greater team efficiency.
• Act as a consistent voice for diverse users throughout the product lifecycle, ensuring that iFIT delivers engaging, inclusive, and impactful fitness and wellness experiences.
• Manage end-to-end research projects, including recruitment, scheduling, moderation, data analysis, and reporting in a timely manner.
• Collect, analyze, and synthesize qualitative data to pinpoint user needs, pain points, and motivations.
• Distill research data into key patterns, themes, and actionable insights that guide product strategy and design execution.
• Communicate research findings through clear and compelling narratives to inform cross-functional stakeholders.
• Effectively communicate research findings and recommendations to cross-functional stakeholders, including product managers, designers, engineers.
• Create compelling presentations, reports, and artifacts (e.g., user personas, journey maps, experience flows) that illustrate research insights.
• Partner closely with product managers, designers, engineers, and other cross-functional teams to define research objectives for each study.
• Champion user experience within the organization, advocating for the user at all stages of the product development lifecycle.
• Actively contribute to improving the research team’s operational efficiency by refining workflows, tools, and documentation.
• Promote and evangelize best practices in UX research methodologies, ethics, and data privacy.
• Co-develop robust recruitment strategies and screeners to ensure the participation of relevant and diverse user segments.
• Handle participant incentives and maintain ethical research practices related to data privacy and consent.
• Familiarity with various research tools (e.g., user testing platforms, survey software, qualitative analysis tools, collaboration tools).
• Master's degree in HCI, Psychology, or a cognitive science field with 1+ year of industry research experience

Company Overview

• IFIT is a global subscription technology company that provides interactive personal training. It was founded in 1977, and is headquartered in Logan, Utah, USA, with a workforce of 1001-5000 employees. Its website is http://www.ifit.com.

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