Experienced Customer Service-Payment Collection Representative – Remote Work Opportunity for Florida Residents

Are you a customer service enthusiast with a passion for helping others resolve financial stress? Do you thrive in a dynamic, fast-paced environment where no two interactions are the same? If so, we invite you to join our team of dedicated professionals at blithequark as a Remote Customer Service-Payment Collection Representative. As a valued member of our contact center, you will play a vital role in delivering exceptional customer experiences while working from the comfort of your own home.

About blithequark

At blithequark, we pride ourselves on being a forward-thinking organization that values innovation, teamwork, and employee well-being. Our remote work teams are designed to foster a sense of community and collaboration, with regular virtual team meetings, contests, and incentives to keep our staff engaged and motivated. As a remote employee, you will have the flexibility to work in a quiet, distraction-free environment while still being part of a dynamic, real-time team.

Our Benefits Package

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Life insurance
• Ancillary coverages for maternity pay, life events, and other needs
• A competitive and reliable base rate of $14 per hour
• Bonus and commission incentives, with the potential to earn an additional 50% of your hourly wages
• Paid time off based on your work schedule
• Birthdays off paid for full-time staff with excellent attendance

What You'll Do

As a Remote Customer Service-Payment Collection Representative, your primary responsibilities will include:

• Making outbound (some inbound) phone calls to assist customers with payment collection
• Providing knowledgeable answers to customers, giving them peace of mind that issues are resolved
• Keeping in touch with your managers for feedback and guidance on improving your performance
• Utilizing scripted customer feedback to ensure you're always prepared with a solid response

Who You Are

To succeed in this role, you'll need:

• Prior customer service experience (retail, sales, and wait staff backgrounds have been successful in this role)
• Access to a quiet, distraction-free workspace and a reliable internet connection
• A GED or High School Diploma
• The ability to quickly and accurately type customer notes on a standard keyboard

Where & When You'll Work

* We operate 7 days a week, with flexible scheduling options to accommodate your needs

• Schedules are consistent week-to-week, so you can plan ahead with confidence
• Training will be conducted remotely via video meetings, with a required schedule of Monday through Friday, 8am-4:30pm Eastern Time
• After training, your regular schedule will be 11am-7:30pm Eastern Time, including one weekend shift

What You Can Expect From Us

At blithequark, we value our employees and strive to create a positive, inclusive work environment. You can expect:

• A consistent schedule, with a commitment to honoring our agreements
• Paid time off to spend on whatever you enjoy
• Birthdays off paid for full-time staff with excellent attendance
• A commitment to equal opportunity employment, welcoming employees from diverse backgrounds and perspectives

Join Our Team

If you're a motivated, customer-focused individual with a passion for helping others, we invite you to apply for this exciting opportunity. As a Remote Customer Service-Payment Collection Representative at blithequark, you'll have the chance to make a real difference in the lives of our customers while enjoying the flexibility and benefits of remote work. Apply now and take the first step towards a rewarding career with our team! Apply for this job