Swedish or Danish-speaking Customer Support Specialist (Travel Industry) - Join the Global Team at blithequark
Are you ready to embark on a game-changing career that combines your passion for languages, customer service, and travel? Look no further than blithequark, a global technology and services leader that powers the brands of the future. We're a company that's been recognized with prestigious awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture” year after year. As a Swedish or Danish-speaking Customer Support Specialist at blithequark, you'll have the opportunity to work with a dynamic team that's passionate about delivering exceptional customer experiences. Our team is dedicated to helping well-known brands improve their businesses with technology and integrated solutions, and we're looking for talented individuals like you to join our ranks.
About the Role
As a Customer Support Specialist, you'll be responsible for providing top-notch customer service to our clients via phone and email. You'll be the go-to expert for customers seeking information about new bookings, rebookings, and cancellation options for air and rail travel, hotel bookings, and more. Your goal will be to find solutions for each individual customer to ensure their journey runs smoothly. To succeed in this role, you'll need to be fluent in Swedish, Danish, or Norwegian and have a good command of English. You'll also need to be a flexible and dynamic addition to our team, with a passion for delivering exceptional customer experiences.
What We Offer
At blithequark, we're committed to providing our employees with a comprehensive benefits package that includes:
- A salary of 1900,- Euros/Gross
- Bonus up to 250,- Euros/Gross
- Flexible work schedule
- A job you can do from the comfort of your own home or from our office in the city center - you choose!
- A good health insurance that includes gym and dentistry
- Paid mobile phone bill
- Supportive and fun coworkers (if we do say so ourselves)
Work Environment and Culture
Our office is located in the heart of Riga, Latvia, and we offer a dynamic and supportive work environment that's perfect for collaboration and creativity. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our ranks.
Career Growth Opportunities and Learning Benefits
At blithequark, we're committed to helping our employees grow and develop their careers. We offer a range of training and development programs that are designed to help you achieve your career goals. Whether you're looking to move into a leadership role or develop new skills, we're here to support you every step of the way.
Location and Working Hours
This role is available primarily full-time, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note: the training period is full-time only, part-time is possible after this stage). You'll work in 8.5-hour shifts, Monday to Sunday, from 9 AM till 8 PM.
Language Requirements
To be successful in this role, you'll need to be fluent in Swedish, Danish, or Norwegian and have a good command of English. You'll also need to be able to communicate effectively with customers via phone and email.
How to Apply
If you're a motivated and customer-focused individual who's passionate about languages and travel, we'd love to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Recruitment Process
Our recruitment process consists of a short phone interview, an online test, and finally, an interview with our team. If we turn out to be a match, we'll be happy to make an offer!
Equal Opportunities Employer
blithequark is an equal opportunities employer and welcomes applications from all qualified candidates. We're committed to creating a diverse and inclusive work environment that's perfect for collaboration and creativity.
California Residents
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Apply Now!
Don't miss out on this exciting opportunity to join the global team at blithequark! Apply now and take the first step towards a game-changing career that combines your passion for languages, customer service, and travel. Apply Job! Apply for this job