Client Solutions Manager – Pinterest – Jakarta, Indonesia

Are you ready to join our digital revolution journey? Aleph represents the world’s leading platforms in 130+ markets, across new and existing geographies, enabling platforms like Tiktok, Amazon, Google, and nearly 55 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities. Through these long-lasting partnerships, Aleph creates the opportunity for all people and businesses to advertise at a local and global level without limits. Are you passionate about teamwork, integrity, protagonism, and delivering results? Do you thrive in an environment that values collaboration, accountability, and innovation? If so, we have an exciting opportunity for you! We’re looking for an awesome Pinterest Client Solutions Manager, who can manage our key accounts in Indonesia that would want to advertise on Pinterest. The role would be managing advertising campaigns on Pinterest as well as being the subject matter expert to consult c-level clients. What you’ll be doing?

• Manage and grow post-sale client relationships with top-tier advertisers.
• Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.
• Serve as external product consultant educating clients and their agencies on product solutions and best practices for Pinterest, and ultimately grow existing business partnerships.
• Manage significant global structures and scaling challenges with the main objective to ensure continued customer success and growth.
• Analyze campaign performance data, creatives, and products to offer clients data-driven business insights and at the same time identify new opportunities and strategies to grow customers’ business (e.g. entering new markets, and launching new products or product updates).
• Kick-off campaigns with clients and manage all timelines, assets and opportunities for optimization, provide step-by-step consulting and guidance from planning to execution of new solutions.
• Capacity to offer hands-on campaign setup and management services.
• Resolve clients’ issues proactively, efficiently, and support by implementing solutions that prevent future problems.
• Serve as a subject matter expert shedding light on industry trends and insights.
• Work closely with teams of Account Leads, Industry Directors, Market Leads, Design & creative, Data, and Analytics.

Who you are?

• A Bachelor’s degree or higher, preferably in Marketing, Economics, Social Sciences, or similar.
• Expertise in Performance Marketing (media buying and management): user acquisition with exceptional abilities to follow and reach KPIs.
• Deep understanding of Pinterest Ads Manager or similar platforms.
• Detail-oriented and able to successfully manage and execute multiple projects simultaneously.
• Ability to efficiently communicate internally and externally with excellent communication skills in English.
• Extensive expertise in social media advertising and data analytics.
• Experience with media planning, budgeting, and execution of 7-figures media budgets in top-tier markets (US, CA, CEE, MENA, APAC, LATAM)
• Proven Industry expert in eCcommerce.
• Proactive attitude with excellent project management, organizational, and analytical skills, including excellent excel skills.
• Strong knowledge of Product Unit Economics, Customer Segmentation Analysis, and how key product metrics affect the revenue (Retention Rate, ARPU, ARPPU, LTV)
• Knowledge of modern attribution and tracking solutions such as Appsflyer, Adjust, Amplitude, Google Analytics Universal, GA4, and Tableau is a strong plus.
• Growth hacking mindset
• Outstanding knowledge of trends, markets, and opportunities.
• Experience diagnosing and solving technical problems with product and engineering teams is a big plus

#ALEPH Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. “Share our similarities, celebrate our differences.” – M. Scott Peck Apply tot his job Apply To this Job