Part Time Customer Service Representative – Building Strong Relationships and Delivering Exceptional Service at blithequark

Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly motivated and compassionate Part Time Customer Service Representative to join our team. As a key member of our customer service team, you will play a vital role in building strong relationships with our members and providers, ensuring that their needs are met and exceeded.

About blithequark

blithequark is a leading provider of innovative solutions that empower individuals and families to take control of their legal and financial well-being. Our mission is to deliver exceptional service and support to our members, while building strong relationships with our network of providers. We are committed to creating a culture of excellence, where our team members feel valued, supported, and empowered to make a positive impact.

Job Summary

As a Part Time Customer Service Representative at blithequark, you will be responsible for providing exceptional service to our members and providers, while building strong relationships and promoting our services. This is an hourly position with the ability to earn monthly incentives, making it an ideal opportunity for those looking for a flexible and rewarding career.

Key Responsibilities

* Assisting customers with locating a qualified legal provider for their legal needs

• Building blithequark's network of legal providers by researching and using various online and referral recruitment resources
• Introducing and promoting the blithequark Legal Program by cold calling to legal providers
• Validating legal provider's professional licensing through local and state agencies
• Managing a caseload of 25+ customers
• Successfully recruiting for individual customer's referrals, network partnership, legal class requests, and other special promotions/assignments
• Meeting or exceeding established company standards of provider and member satisfaction, accuracy, quality, and timelines

Our Ideal Candidate

We are looking for a highly motivated and compassionate individual who is passionate about delivering exceptional customer service. Our ideal candidate will possess the following qualifications:

• Compassionate and courteous communicator in all internal and external interactions
• Strong organizational and time-management skills
• Ability to successfully multitask with multiple assigned cases
• Accurately able to retain and document large amounts of information
• Has a willing, "can do" attitude, always ready to seek-out best solutions and outcomes for our customers and/or providers

Education/Training/Experience Required

* High school or equivalent (Preferred)

Work Environment & Physical Demands

While performing the duties of the job, this position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to sit, stand, talk, and hear. Travel is not required for this position.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to helping our team members grow and develop their skills and careers. We offer a range of learning benefits, including:

• Ongoing training and development programs
• Opportunities for career advancement and professional growth
• A supportive and collaborative work environment
• A comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) matching

Compensation, Perks, and Benefits

We offer a competitive hourly rate, with the ability to earn monthly incentives. Our benefits package includes:

• Health, dental, and vision insurance
• 401(k) matching
• Paid time off and holidays
• A comprehensive employee assistance program
• A range of perks and discounts, including gym membership and meal discounts

How to Apply

If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we want to hear from you! Please submit your application via the link below: https://legalshieldcorp.wd1.myworkdayjobs.com/CLC/job/Remote-Job-Posting/Provider-Relations-Recruiter_R0002062 We can't wait to hear from you!

Join the blithequark Team Today!

At blithequark, we are passionate about delivering exceptional service and support to our members and providers. We are committed to creating a culture of excellence, where our team members feel valued, supported, and empowered to make a positive impact. If you share our values and are passionate about delivering exceptional customer service, we want to hear from you! Apply now to join our team and be a part of something amazing! Apply for this job