Experienced Spanish-English Bilingual Customer Service and Sales Representative – Remote USA
Are you a passionate and driven individual with a flair for languages, customer service, and sales? Do you have a knack for connecting with people and providing exceptional experiences? If so, we invite you to join blithequark, a leading provider of customer experience solutions, as a Spanish-English Bilingual Customer Service and Sales Representative. This is an exciting opportunity to grow your career, develop your skills, and make a meaningful impact on the lives of our customers.
About blithequark
At blithequark, we're committed to making customers happy. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. We're proud to be an equal opportunity employer, and we're dedicated to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
Your Journey with blithequark
As a Spanish-English Bilingual Customer Service and Sales Representative, you'll have the opportunity to grow your career by connecting your customer service and sales aptitude to become a Spanish-English Bilingual Remote Licensed Healthcare Insurance Agent. That's right – we'll pay you to train, study, and take your state insurance exam. We'll even cover all your licensing fees and continuing education credits. It's time to take your career to the next level with blithequark.
What You'll Be Doing
As a Spanish-English Bilingual Customer Service and Sales Representative, you'll be the difference between our customers' experiences being just average or exceptional. You'll assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs. You'll provide full lifecycle customer service and sales, responding to customer inquiries with compassion and active listening, and selecting the best solution in an efficient manner. You'll also identify additional needs customers may have and help them to upgrade products or services.
Key Responsibilities:
• Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
- Provide full lifecycle customer service and sales, responding to customer inquiries with compassion and active listening
- Identify additional needs customers may have and help them to upgrade products or services
- Respond to customer inquiries with compassion and active listening, and select the best solution in an efficient manner
- Assist customers in resolving their issues with a smile
What You Bring to the Role
• Bilingual in English and Spanish
- Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
- High-speed internet (>25 mbps download and 10 mbps upload)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- Strong customer service orientation (empathy, compassion, and listening skills)
- High school diploma or equivalent
- Strong computer navigation skills and experience, as this role is 100% remote
What You Can Expect
• Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- FREE licensing course (and you'll be paid for your time to boot)
- All state licensing exam fees covered by blithequark and yearly renewal of license provided by blithequark as your employer
- A base wage of $16/hr while studying for your state exam. Once you are licensed, you will receive an increase to your base pay and be eligible for performance-based bonuses
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit our website for more information on our employee benefits:
https://www.blithequarkjobs.com/en/us-employee-benefits
About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our blithequark community is here for you as one dynamic, global family. You'll report to a Team Lead and contribute to the success of the customer experience and the overall success of the team.
What We Offer
• Competitive hourly rate of $16.00 per hour
- Opportunities for career growth and professional development
- Inclusive culture and community-minded organization
- Global team of curious lifelong learners
- FREE licensing course and paid time to study
- All state licensing exam fees covered by blithequark
- Yearly renewal of license provided by blithequark as your employer
- Performance-based bonuses
- Healthy benefits package based on your position
Join Our Team
If you're a motivated and customer-focused individual with a passion for languages and sales, we invite you to apply for this exciting opportunity. Don't miss out on the chance to grow your career, develop your skills, and make a meaningful impact on the lives of our customers. Apply now to become a part of our dynamic team at blithequark.
Apply Now:
[Insert link to apply]
Equal Opportunity Employer
blithequark is an equal opportunity employer, and we're committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. Apply for this job