[Remote] Telephone Operators - AI Trainer (Contract)
Note: The job is a remote job and is open to candidates in USA. Handshake is recruiting Telephone Operator Professionals for a temporary AI research project. The role involves evaluating AI models and providing structured feedback based on professional experience, with flexible hours and remote work options.
Responsibilities
- Observe signal lights on switchboards, and dial or press buttons to make connections
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information
- Update directory information
- Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information
- Perform clerical duties such as typing, proofreading, and sorting mail
- Offer special assistance to persons such as those who are unable to dial or who are in emergency situations
- Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance
- Interrupt busy lines if an emergency warrants
- Provide assistance for customers with special billing requests
- Provide relay service for users who are deaf or hard of hearing
- Keep records of calls placed and received, and of related toll charges
- Promote company products, services, and savings plans when appropriate
Skills
- You have at least 4 years of professional experience in one or more of the following types of work
- Observe signal lights on switchboards, and dial or press buttons to make connections
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information
- Update directory information
- Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information
- Perform clerical duties such as typing, proofreading, and sorting mail
- Offer special assistance to persons such as those who are unable to dial or who are in emergency situations
- Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance
- Interrupt busy lines if an emergency warrants
- Provide assistance for customers with special billing requests
- Provide relay service for users who are deaf or hard of hearing
- Keep records of calls placed and received, and of related toll charges
- Promote company products, services, and savings plans when appropriate
- You're able to participate in asynchronous work in partnership with leading AI labs
Company Overview
- Handshake is a college career network that helps students and recent graduates find their next opportunity. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is http://joinhandshake.com.
Company H1B Sponsorship
- Handshake has a track record of offering H1B sponsorships, with 21 in 2025, 14 in 2024, 7 in 2023, 15 in 2022, 6 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.
Apply tot his job Apply To this Job