Sr. Business Partner, Field Alliance Operations; Remote
Position: Sr. Business Partner, Field Alliance Operations (Remote) Crowd Strike, Inc. Full time R25812 As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Senior Business Partner role under Field Alliances Operations will be responsible for day-to-day operations supporting the rapidly growing Crowd Strike partner ecosystem as well as Crowdstrike Alliances/Partner leadership team and wider Alliances/Partner team. This role will have an emphasis on managing strong Salesforce data and partner program integrity with an emphasis on our partner facing processes. While providing a seamless Crowd Strike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate. What You'll Do:
- Partnering with Alliances leaders and their team with emphasis to assist with Channel strategy and data led insights into trends, gaps and opportunities to execute the plan.
- Managing day-to-day operational tasks to support Partners, Partner Managers, and Sales teams.
- Understanding and interpreting data and ability to prepare metrics and KPIs that are shared with management on a regular basis.
- Advising on process enhancements and liaising with IT and capability teams.
- Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future.
- Participating in the Annual Planning Process, including territory alignment and quota setting.
- Investigating and Resolving Commissions issues escalated by the Comp Team.
- Instituting best practices and scalable processes, including data flow.
- Participating in Partner Account Planning.
- Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners.
- Implementing new processes and process enhancements within the Americas.
- Training shared services team and acting as a point for escalation.
What You'll Need:
- Bachelor's degree
- Minimum 5 years of (Partner / Channel) Operations experience
- Strong analytical background and ability to flush out anomalies
- Be a self-starter, detail and process oriented, and operationally minded
- Have excellent presentation, communication, and influencing skills, with strong business partnership experience
- Expertise in business applications including Excel, PowerPoint, Salesforce, Tableau, and Clari, with demonstrated ability to work with large data sets.
- Ability to work in a fast-paced environment and manage through ambiguity and change
- Curious minded and willingness to constantly improve experience for our partners and internal teams
- Ability to optimize and prioritize tasks, be a team player, and influence cross functionally
#LI-CL1 #LI-Remote Benefits of Working at Crowd Strike:
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Crowd Strike is proud to be an equal opportunity employer. We are committed to… Apply tot his job Apply To this Job