Administrative Coordinator - Product & Strategy Team

cloudIT is seeking an Administrative Coordinator to support their Product & Strategy Team and vCIOs. This role involves administrative coordination, documentation, and assisting with quoting and client solutions while providing exposure to technology and IT terminology.

Responsibilities

• Support the Product & Strategy Department and vCIOs with administrative and technical coordination
• Assist in building quotes, proposals, and renewals - including reviewing hardware specs, licensing counts, and service details
• Help identify correct product SKUs, server licensing needs, PC/software versions, and equipment types during quoting
• Maintain documentation, spreadsheets, licensing data, and organized records for client solutions
• Coordinate with engineering and service teams to understand requests and follow through on tasks
• Support leadership with scheduling, prep work, meeting notes, and task tracking
• Assist with data entry, reporting, and updating internal systems
• Perform basic research on IT products (hardware, software, licensing) to support quoting and procurement
• Provide general administrative support including email management, file organization, and status follow-ups

Skills

• Strong organizational and administrative skills
• Excellent written and verbal communication
• Ability to manage multiple tasks in a fast-paced environment
• A strong interest in technology and a willingness to learn quickly
• Proven self-starter that knows how to leverage available resources to get the answers they need
• Familiarity with PC and server terminology (CPU, RAM, storage, operating systems)
• Basic understanding of Windows Server, Microsoft 365, and software licensing concepts
• Comfort identifying or learning about product SKUs, user licenses, hardware specs, and software versions
• Ability to understand the context of technical requests from vCIOs, engineers, or leadership
• Prior MSP, IT services, help desk, or procurement experience is a strong plus

Benefits

• Medical, dental, and vision coverage
• Paid vacation and holidays
• Hybrid work flexibility
• Professional development & certification opportunities
• Supportive, collaborative team culture
• Exposure to both business and technical sides of the MSP industry
• Clear growth path: Admin ? Account Manager ? Senior AM ? vCIO

Company Overview