Sales Associate Team Leader
GPM Investments, LLC is seeking a friendly and experienced Sales Associate/Customer Service Team Leader who is dedicated to delivering 100% customer satisfaction. The role involves greeting customers, processing sales transactions, managing inventory, and ensuring a clean and organized store environment.
Responsibilities
- Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer
- Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise
- Assist with shift change by counting money in cash drawer at the beginning and end of a shift
- Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption’s
- Check identification for restricted sales
- Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers
- Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method
- Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots
- Cleans and empties trash containers
- Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book
- Check in vendor deliveries as needed using company guidelines
- Complete bad merchandise form
- Order merchandise
- Uses current training materials
- Completes all necessary training evaluations and documents
- Provides feedback to management on training program and materials
- Monitors cash levels and security procedures during shift to ensure compliance
- Reviews job assignments for completeness
- Assumes other duties and responsibilities as assigned to accommodate store operational needs
- Other duties as assigned
Skills
- 18 years of age or older
- Ability to read, write, speak, and understand English
- Basic math skills (addition, subtraction, division, and multiplication)
- Ability to lift 10 lbs frequently and up to 50 lbs occasionally
Company Overview