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Billing and Collection Specialist

Remote, USA Full-time Posted 2026-06-18

HouseWorks is a leading private home care company dedicated to improving health and well-being. The Billing and Collections Specialist will manage billing and collections processes, ensuring accuracy and compliance, while collaborating with various departments to resolve discrepancies.

Responsibilities

  • Process and submit assigned billing for services rendered, ensuring accuracy and compliance with company policies
  • Investigate and follow up on denials and unpaid balances, resubmitting invoices/claims as necessary
  • Maintain detailed records of billing and collection activities
  • Collaborate with internal departments to resolve billing and collection discrepancies
  • Communicate effectively with insurance companies, patients, colleagues and healthcare providers regarding billing inquiries and collections issues
  • Assist with other projects as assigned

Skills

  • Strong organizational skills with the ability to prioritize tasks effectively
  • Excellent communication skills, both written and verbal
  • Proficiency in Microsoft Office suite
  • Ability to work independently and as part of a team in a fast-paced environment
  • 1-2 years of experience of billing/collections
  • Associate's degree
  • Bachelor's Degree
  • Knowledge of UB04/1500 billing practices and/or Home Care industry is a plus

Benefits

  • 401k
  • Medical, Vision & Dental Insurance
  • PTO, Sick Time, Floating Holidays

Company Overview

  • HouseWorks is a private-pay home care company dedicated to helping seniors live independently. It was founded in 1998, and is headquartered in Newton, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.house-works.com/.
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