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Case Manager - Dakota County

Remote, USA Full-time Posted 2026-06-17

Pinnacle Services, Inc. is seeking dedicated Case Managers to join their Dakota County team, focusing on individuals with developmental disabilities. The role involves service coordination, monitoring service delivery, and developing individualized service plans for clients.

Responsibilities

  • Assessing the areas of the persons served life where assistance is needed
  • Offering and coordinating resources for the persons served being supported
  • Monitoring service delivery and working with providers to ensure the individual's needs are met
  • Developing service plans
  • Attending regular in-person meetings with persons served and their interdisciplinary teams
  • Maintaining and Creating accurate Case Notes and Billable Units
  • Staying up to date with case management systems, software, and DHS and County resources

Skills

  • Be a graduate from an accredited four-year college with a major in social work, psychology, sociology, or a closely related field or
  • Be a graduate from an accredited four-year college with a major in any field and one year of experience as a social worker/case manager/care coordinator in a public or private social service agency
  • One year of experience in education or treatment of persons served with developmental disabilities or related conditions, or a minimum of one course that specifically focuses on developmental disabilities
  • Applicants must have a valid driver's license and acceptable driving record as determined by Pinnacle Services policy
  • Applicants must have a vehicle that is covered with current insurance
  • Applicants must successfully clear local and/or stated background checks
  • Possess a LSW or higher form of BOSW Licensure
  • DD Waiver Specific - Bilingual in Spanish

Benefits

  • Training Program - up to 8 weeks
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short Term Disability
  • Voluntary Life Insurance
  • Flexible Spending Account
  • Paid Time Off
  • 7 Holidays
  • 401K - Eligible to contribute the 1st quarter after 6 months of employment
  • Animal Friendly Corporate Office
  • Professional Growth Opportunities
  • Employee Recognition Programs
  • Flexible Schedules
  • Team Atmosphere
  • MSSA membership & paid CEUs
  • Licensing supervision
  • Flex-time available after the first 90 days.
  • Up to 3 days/week work from home - based on 90-day evaluations work from home eligibility is determined - after completing 90 days of training in our NE Minneapolis office

Company Overview

  • Pinnacle Services is an innovative, award-winning multi-service provider for children and adults with disabilities. It was founded in 1999, and is headquartered in Minneapolis, MN, US, with a workforce of 201-500 employees. Its website is http://www.pinnacleservices.org.
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