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Claims Service Specialist

Remote, USA Full-time Posted 2026-06-20

GEICO is a leading auto insurer in the United States, providing quality coverage to millions of customers. As a Claims Service Specialist, you will assist policyholders during accidents by collecting facts, investigating claims, and providing support to ensure they can get back on the road quickly.

Responsibilities

  • Collect facts about the accident
  • Investigate claim details
  • Collect statements from involved parties

Skills

  • Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
  • Solid computer multitasking skills
  • Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
  • Ability to work comfortably and grow in a fast-paced, high-volume call center environment
  • Minimum of high school diploma or equivalent
  • Eagerness to explore new skills and openness to different career paths
  • An associate's degree or higher
  • Active Adjusters insurance license

Benefits

  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Company Overview

  • GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway. It was founded in 1936, and is headquartered in Chase, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.geico.com.
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