[Remote] Sr. Dir, Operations Planning and Strategy

Note: The job is a remote job and is open to candidates in USA. Claritev is a dynamic team focused on transforming healthcare through technology and innovation. The Sr. Director of Operations Planning and Strategy will collaborate with senior executives and stakeholders to execute strategic initiatives, develop processes, and ensure efficient resource use.

Responsibilities

• May support multiple areas within the organization, collaborating closely with Operations, Finance, Corporate Strategy, Marketing & Communications, Talent, and other departments
• Align and communicate the vision established by leadership
• Create work plans and products to achieve key targets and milestones to create clarity and organization around projects
• Facilitate working sessions to ensure outputs meet expectations of leaders
• Develop and implement communication plans
• Monitors solution performance and identifies issues or areas for improvements
• Collects and analyzes operational metrics in support of strategic decisions
• Manage multiple priorities, customer expectations and relationships with all stakeholders. Manage relationships with customers, project managers, and any/all levels of management
• Meet and work with project business sponsors, software end-users, applications development staff, and others as necessary to perform assignments. Conduct meetings with business stakeholders to actively solicit, analyze and negotiate customer requirements. Obtain signoff on business requirements
• Assist with project planning, including methods, processes, tasks, schedules
• Coordinate changes to functional specifications that occur during development and updates functional specifications as required
• Collaborate, coordinate, and communicate across disciplines and departments
• Ensure compliance with HIPAA regulations and requirements
• Demonstrate Company's Core Competencies and values held within
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary

Skills

• Minimum high school diploma along with eight (8) years' experience as a business analyst, operations subject matter expert or area manager
• Moderate to advanced skills in software and peripherals related to performance of job responsibilities, such as MS Excel, PowerPoint, and Project
• Knowledge of Healthcare industry and understanding all major workflows associated with Provider Data Management, healthcare claim processing
• Leadership, presentation, consensus-building, communication (written, verbal and listening), analytic, organization, interpersonal, prioritization, multi-tasking, initiating, planning, technical, business analysis, system analysis and project management skills
• Ability to effectively matrix manage
• Ability to lead, develop, mentor and coach team
• Ability to use software and peripherals related to performance of job responsibilities
• Ability to facilitate teams and client relationships to satisfy needs and identify improvements
• Ability to develop strong relationships with all levels of management
• Ability to demonstrate commitment to excellent customer service and follow through
• Ability to manage multiple simultaneous projects including continuous evaluation and re-ordering of priorities for self and staff as business needs dictate
• Ability to effectively present information and respond to questions from internal and external customers
• Ability to be flexible and creative in problem solving and identifying process improvements
• Ability to anticipate business needs and think with a business owner mind-set
• Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone
• Experience in a Operations Management, Program Office Management and/or Project Management Organization

Benefits

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off - accrued based on years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits - for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits.

Company Overview

• Claritev is an independent and public healthcare technology, data and insights company making healthcare more transparent, fair and affordable for all. It was founded in 1980, and is headquartered in Mclean, Virginia, USA, with a workforce of 1001-5000 employees. Its website is https://www.claritev.com/.

Apply tot his job Apply To this Job