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Sales Development Representative, San Francisco

Remote, USA Full-time Posted 2026-06-16

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. As a Sales Development Representative, you will be responsible for building pipeline through outbound prospecting and inbound qualification, helping generate qualified leads that contribute to the success of the team.

Responsibilities

  • Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach
  • Write effective and compelling messaging to engage targeted accounts
  • Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth
  • Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta
  • Partner with account executives to help generate meetings and sales pipeline
  • Create and prioritize target account and contact lists
  • Conduct high level conversations with executives in prospect accounts
  • Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated
  • Assist with drafting sales pitches, presentations, reference material, and other documents as required

Skills

  • Bachelor's degree in Business, Marketing, Communications, or related field
  • Ability to work in a time-sensitive and high-volume environment
  • Highly competitive personality
  • A positive attitude: You're a team player and you're resilient in the face of challenges
  • Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it
  • Strong organizational skills with ability to effectively prioritize
  • Articulate with strong business acumen
  • You're a clear, concise, and compelling storyteller across written, verbal, and visual
  • 1+ years prior sales experience (within a Software/High Tech company highly preferred)

Benefits

  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees

Company Overview

  • Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service. It was founded in 2017, and is headquartered in Palo Alto, California, USA, with a workforce of 201-500 employees. Its website is https://www.cresta.com.
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