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Licensed Inside Sales Representative - Property and Casualty - Base Pay + Uncapped Bonuses

Remote, USA Full-time Posted 2026-06-17

CONNECT, powered by American Family Insurance, is seeking a Licensed Inside Sales Representative. This role involves quoting and selling insurance policy premiums to incoming sales prospects while providing excellent customer service to both new and existing customers.

Responsibilities

  • Quotes and sells insurance products to new and current customer
  • Advises prospects on appropriate insurance coverage and options relative to prospect circumstances and meeting the needs of the customer
  • Runs reports from various systems to verify accuracy of information provided by potential insured regarding insurance and driving history
  • Explains coverage and payment options to the customer
  • Responsible for outbound follow up on unsold internet leads which may have a likelihood of purchasing
  • Services existing customer policies as required including policy changes when customer service is not available
  • Follows up on underwriting department requests to ensure policy underwriting adherence and improve retention
  • Attends sales meetings, seminars or educational activities to stay current with market trends, regulations and maintain state licensing

Skills

  • Must currently have an active Property and Casualty Producers License or a Personal Lines License
  • Possesses a thorough understanding of company guidelines with the ability to communicate those guidelines to customers and other employees
  • Familiar with Microsoft Office applications
  • Excellent written and verbal communication skills
  • Able to multi-task with speed and accuracy
  • Organizational and problem solving skills
  • Bilingual skills (English/Spanish) for a 7% shift premium

Benefits

  • Comprehensive medical, dental, vision and wellbeing benefits
  • Competitive 401(k) contribution
  • Pension plan
  • Annual incentive
  • 9 paid holidays
  • Paid time off program (23 days accrued annually for full-time employees)
  • Student loan repayment program
  • Paid-family leave

Company Overview

  • CONNECT, powered by American Family Insurance, offers auto, home, condo, renters, umbrella and specialty insurance with exclusive discounts, benefits and Handle With Care® experience. It was founded in 1987, and is headquartered in De Pere, Wisconsin, USA, with a workforce of 1001-5000 employees. Its website is https://www.connectbyamfam.com.
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