Sales Development Representative
Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis prevention training. The Sales Development Representative is responsible for supporting the Sales team in selling CPI’s training programs to targeted organizations through multi-channel outbound strategies and lead management.
Responsibilities
- Generate interest in CPI training programs, engage with prospective customers, and schedule meetings with prospects and the CPI Territory Account Managers and Enterprise Sales Executives
- Manage a pipeline of leads via Customer Relationship Management (CRM) system, reporting on pipeline status regularly
- Deliver warm leads to the Territory Account Managers and Enterprise Sales teams
- Utilize sales generation tools, cold calling, and emailing to generate new sales opportunities
- Support leadership when asked by actively participating in projects and/or assignments within the department or cross-departmentally
- Identify and share best practices for refining the company’s lead-generation playbook with team members and leadership
- Serve as a key member of the Sales Development Team
- Assist in the professional development of other team members through job shadowing, formal training, and serving as the point of contact for additional questions
- Perform other position-related duties as assigned
Skills
- High school Diploma or GED
- Experience working with Microsoft Suite products
- High level of customer focus, with internal and external customers
- Well organized and capable of managing multiple tasks at one time
- Results-driven
- Strong verbal and written communication
- Intellectually curious with excellent problem-solving skills
- Ability to work independently and be a member of a multi-function team
- High attention to detail
- Bachelor's Degree or equivalent experience
- Experience working with a CRM, such as Salesforce or Microsoft Dynamics
- Experience working with sales enablement tools such as SalesLoft, Gong, or Hubspot
Benefits
- Annual company performance bonus
- Comprehensive benefits package
- 401k
- PTO
- Health & Wellness Days
- Paid Volunteer Time Off
- Continuing education and training
- Hybrid work schedule
- Paternity Leave
Company Overview