People Operations Associate
Norm Ai is a leading Legal & Compliance AI company that empowers enterprises to enhance their legal and compliance processes. The People Operations Associate will support the People Operations Manager in ensuring a seamless employee experience and help build scalable programs across onboarding, benefits, HR systems, compliance, and culture.
Responsibilities
- Support smooth and high-quality onboarding and offboarding processes, including preparation of documentation, systems setup, and coordination with cross-functional partners
- Assist with benefits administration, employee inquiries, and day-to-day HR questions
- Help maintain compliance with federal, state, and local employment regulations
- Support the development and upkeep of employee policies, handbooks, and documentation in partnership with the People Ops Manager
- Maintain accurate employee data in our HRIS and other internal tools
- Assist with reporting, audits, and data hygiene to ensure operational accuracy and compliance
- Help manage relationships with HR vendors (e.g., PEO, benefits brokers, etc.)
- Support the execution of people programs, including performance review cycles, engagement initiatives, learning opportunities, and recognition programs
- Partner with Talent to create a seamless candidate-to-employee transition experience
- Identify opportunities to streamline and improve People Ops workflows
- Contribute to building scalable systems, templates, and documentation as the company grows
Skills
- (1-3) years of experience in People Operations, HR, or a related operations role (experience in high-growth environments a plus)
- Startup or early-stage company experience
- Strong detail-oriented mindset and organizational skills
- Familiarity with HR tools (HRIS, performance management systems, etc.)
- Experience supporting process development or workflow documentation
- Comfort handling sensitive information with confidentiality, discretion, professionalism
- Base knowledge of employment law, compliance, and people systems
- Strong written and verbal communication skills
- Ability to manage multiple tasks in a fast-paced, evolving environment
- Experience working with a PEO (e.g., Rippling is a plus) or supporting benefits administration
Benefits
- Health, dental, hospital, accident, and vision coverage
- A 401(k) plan with employer match
Company Overview