Event Operations Coordinator

Sun Life is a leading financial services company, and they are seeking an Event Operations Coordinator to support various aspects of event management and digital solutions administration. The Coordinator will handle event requests, provide system support, and collaborate with business partners to ensure seamless event delivery across North America.

Responsibilities

• Support for event booking process for onsite, offsite, virtual and hybrid events including:
• Reviewing space requests, providing alternative availability where applicable, creating events based on BPs requirements, sending event confrontations
• Completing missing event details and sending confirmations for event requests submitted through OSB
• Respond to inquiries in Event Services inbox in a timely manner
• Working off maintenance schedules with vendors (ie. HitPlay) to enter Maintenance holds, assisting with creation of Development Days, etc
• Assist with the closing/reconciliation process for events and catering services
• Build and maintain close relationships with business partners to gain in-depth knowledge of objectives and expectations
• Maintain and update contact list within Momentus for new SLF contacts, E&EX employees, etc
• Create dashboards for new employees, new widgets for dashboards as requested etc
• Produce and distribute monthly internal communications/reporting (ie. CSATs, attendance, etc.)
• Support operational reporting and metrics as required
• Support purchase coordinator tasks as required

Skills

• Understanding of event management logistics and hospitality business processes
• Ability to build strong business relationships and develop an understanding of unique needs of various key stakeholders, adapting quickly in a rapidly changing environment
• Accounts payable/receivable coordination experience. Knowledge of SAP and/or ARIBA systems an asset
• Fluency in MS Office Suite of tools (Excel, Word, Power Point)
• Self-motivated with ability to work in a team environment with internal and external partners
• Post-secondary education with experience in Event Planning, Project Management an asset
• 1 - 3 years of experience in an administrative role
• Previous experience with event management software and digital tools an asset
• Bilingualism (English/French) an asset

Benefits

• Flexible Benefits from the day you join to meet the needs of you and your family
• The opportunity to move along a variety of career paths with amazing networking potential
• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential
• We’re honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

Company Overview