[Remote] Good Hands Repair Network - Automotive Virtual Triage Total Loss Adjuster - Remote

Note: The job is a remote job and is open to candidates in USA. Allstate is a company that has been protecting families and their belongings for over 90 years. They are seeking an Automotive Virtual Total Loss Adjuster who will provide excellent customer service while virtually inspecting vehicle damage, writing repair estimates, and negotiating settlements.

Responsibilities

• You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim
• You’ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage
• You’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process
• You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
• You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills
• You’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on
• You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim
• You may be expected to obtain an adjuster’s license in multiple markets
• You must maintain all licensing required for your role

Skills

• A minimum of 18 months or more experience writing Auto collision estimates using an auto estimating program such as: CCC One / Mitchel, Audatex
• As a condition of employment, you may be expected to obtain an adjuster's license in multiple markets
• All required licenses will need to be obtained within 60 days of hire
• You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal
• You have 18 months or more experience writing Auto collision estimates
• You have prior experience using an auto estimating program such as: CCC One / Mitchel, Audatex

Benefits

• Medical, dental, and vision coverage
• Allstate pension plan and 401(k) savings plan
• Ayco financial coaching
• Spring Health mental and emotional wellbeing resources
• Paid parental leave
• Adoption reimbursement
• Paid time off
• Tuition reimbursement
• Wellness incentives
• Allstate Foundation donation match and grant opportunities

Company Overview