[Remote] Account Executive, Auction Buyer Engagement, ServiceLink Auction

Note: The job is a remote job and is open to candidates in USA. ServiceLink is a leading real estate marketplace focused on real estate sales in an online environment. The Account Executive role involves communicating with potential customers, sourcing sales opportunities, and educating them on the purchasing process for assets on the platform.

Responsibilities

• Communicate with customers, making outbound calls to potential bidders, and following up on existing sales pipeline
• Gather customer information, including documentation according to specific Seller’s guidelines
• Understanding bidders needs and identifying sales opportunities
• Create and maintaining our system of record (Salesforce)
• Closing sales and achieving sales targets
• Complete Tasks in Company’s internal system and Seller’s Portals to maintain accurate information required to move files to the next stage in the buying process
• Perform proactive outreach to bidders to recapture individuals who were outbid in auction
• Maintain active pipeline of leads until handoff to contracting/closing department
• Ability to maintain sales pipeline, making multiple outbound calls and emails to potential customers
• Qualifying leads from registered auction campaigns
• Maintaining database (Salesforce, CRM, Excel, etc.) of prospective customer information
• Tracking weekly, monthly, and quarterly performance and sales metrics
• Answering potential customer questions and follow-up
• Presenting and delivering information to potential customers
• Understanding customer needs and offering solutions and support
• Closing sales and working with the customer through the sales process
• Communicating bid details to our Seller client base
• Building and maintaining relationships with our customer base
• Ability to mine our database and cultivate new sales
• Maintain an effective relationship with the existing Sales Team
• Maintain a working relationship with all internal supporting departments
• Maintain a positive department culture

Skills

• High school diploma or equivalent; bachelor's degree preferred
• Hold an active Real Estate License
• Real Estate License must be hung with Broker of Record
• Minimum 1-2 years general office experience working in a real estate environment or related industry
• Excellent customer service skills (internal/ external)
• Proficient in Microsoft Office products with an emphasis on Excel, Word, Outlook
• Excellent written and verbal communication skills
• Strong attention to details
• Ability to work a flexible work schedule and overtime
• Some working knowledge in Real Estate, REO, Foreclosure related experience
• Basic knowledge of current real estate procedures and laws
• Experience working in Salesforce

Company Overview