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[Remote] Customer Service Representative - Pacer

Remote, USA Full-time Posted 2026-06-20

Note: The job is a remote job and is open to candidates in USA. GovCIO is currently hiring a Pacer Representative to support our AOUSC customer contract. This position will be fully remote within the United States, focusing on responding to informational inquiries and service requests.

Responsibilities

  • Receives, comprehends, provides, and responds to routine informational inquiries and service requests through the use of various communication technologies including but not limited to telephones, e-mail, facsimile, postal mail, and the Internet

Skills

  • High school diploma with 0 - 2 years experience
  • Clearance Required: Must have an active AOUSC Public Trust

Benefits

  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform, to include certification preparation content
  • Training, Education and Certification Assistance*
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

Company Overview

  • GovCIO is a business consulting firm that focuses on cyber security, digital, data, management and mission services, and IT services. It was founded in 2010, and is headquartered in Fairfax, Virginia, USA, with a workforce of 1001-5000 employees. Its website is https://govcio.com.
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