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Customs Trade Agent - S2

Remote, USA Full-time Posted 2026-06-18

FedEx Logistics provides freight forwarding and customs brokerage services, and they are seeking a Customs Trade Agent - S2 to coordinate documentation for goods entering the US. The role involves ensuring compliance with customs regulations and providing excellent customer service while processing import-related documentation.

Responsibilities

  • Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
  • Provide impeccable customer service
  • Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
  • Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
  • Maintain and keep current all shipment documentation in compliance with all record keeping requirements
  • Adhere to all international importing regulations
  • Work closely with other internal staff and departments to deliver high level of service to customers
  • Process agency brokerage shipments
  • Ensure all government and organizational policies are followed
  • Performs other duties as assigned. Paid Training Provided

Skills

  • HS Diploma or GED required
  • No industry experience required
  • No work experience required
  • Data entry/keyboard experience required
  • Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
  • Excellent communication skills, verbal and written
  • Organizational Skills
  • Inter-personal skills
  • Handle high volume of work
  • Handle time sensitive work
  • Ability to work independently with minimum supervision
  • Ability to use multiple systems and reference material
  • Interact with internal staff, management of all levels, internal departments
  • Tuesday - Saturday, 3 pm - 11:30 pm HYBRID - Work Location Address: FTN/USA/MEM/38116/3885 Airways Blvd

Benefits

  • Paid Training Provided.

Company Overview

  • FedEx Logistics plays a key role within the FedEx portfolio with its comprehensive suite of integrated logistics solutions. It was founded in 1973, and is headquartered in Memphis, Tennessee, USA, with a workforce of 5001-10000 employees. Its website is https://careers.fedex.com/logistics.
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