Social Media and Community Manager

Dorsia is a hospitality-tech innovation company that is redefining access to in-demand restaurants and experiences. They are seeking a dynamic and creative Social Media and Community Manager to lead their social presence and manage community engagement, ensuring the brand's digital presence reflects its distinctive tone and cultural relevance.

Responsibilities

• Develop and manage multi-platform social strategies for Dorsia, @food, The Supper Club, and Surface
• Plan and publish content across Instagram, TikTok, LinkedIn, and emerging platforms (e.g., Reddit)
• Maintain a consistent brand voice and visual identity across all platforms
• Partner with internal teams (Editorial, Partnerships, Events, PR) to align messaging and content calendars
• Manage community engagement: monitor DMs, comments, and mentions; proactively engage with followers and relevant accounts
• Maintain a curated list of 20–30 active ambassadors/influencers per month
• Manage end-to-end influencer partnerships, from identification and outreach to contracting and performance tracking
• Develop and distribute monthly ambassador briefs with campaign goals, messaging, and creative guidelines
• Review and approve influencer content, ensuring alignment with brand standards
• Experiment with new influencer formats and collaboration types to maximize ROI
• Collaborate with the creative and editorial teams on shoots, campaigns, and storytelling opportunities
• Provide creative guidance to freelancers, agencies, or contributors as needed
• Ensure timely publishing and coordination with event activations and partnership announcements
• Track engagement metrics (likes, shares, saves, mentions, follower growth) across all channels
• Maintain a social dashboard/report to monitor performance and inform strategy
• Present key insights and recommendations to leadership on a monthly basis
• Stay current with trends, algorithm changes, and best practices in digital media
• Act as the digital face of Dorsia and its brands — embodying our values of sophistication, curiosity, and cultural connection
• Build and maintain strong relationships with our community, creators, and media partners
• Support social coverage during events, launches, and experiences

Skills

• 1-3 years of experience in social media management, preferably within hospitality, media, or lifestyle brands
• Deep understanding of Instagram, TikTok, and emerging social platforms
• Proven success in influencer and community management
• Excellent writing, communication, and project management skills
• Strong creative sensibility with an eye for design and storytelling
• Comfortable analyzing metrics and drawing insights from data
• Experience with social media scheduling and analytics tools (e.g., Later, Sprout, Dash Hudson)
• Ability to thrive in a fast-paced, high-touch environment with multiple brand voices

Benefits

• Equity
• Flexible PTO
• Medical, dental and vision insurance
• 401(k)
• FSA
• Commuter benefits
• Access to One Medical, Teladoc, Talkspace, Kindbody
• In-office lunch 3 days a week
• Employee Dining Credits

Company Overview