Field Service Engineer
TRUMPF North America is a family-run, high-tech company seeking a Field Service Engineer. The role involves traveling to customer sites to install, service, troubleshoot, and repair CNC fabricating machine tools, while providing high-quality technical support to ensure optimal machine performance.
Responsibilities
- Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
- Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
- Document customer machine information and technical conditions and make improvement suggestions
- Train customers to operate and/or service machines to ensure maximum productivity
- Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success
Skills
- Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
- Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
- Document customer machine information and technical conditions and make improvement suggestions
- Train customers to operate and/or service machines to ensure maximum productivity
- Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success
- Flexible, professional, curious, and bold!
- A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics
- Focused on customer service and quality
- Technologically savvy and experienced in software and file management
- Eager to travel 100%
Benefits
- Medical
- Vision
- Dental
- 401K plans
- Parental leave
Company Overview
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