Registered Nurse, Remote Triage, 1 day per week

About the position We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Registered Nurse, Care Line, is responsible for providing telephonic triage directional patient care advice for general and specific illnesses, health related issues, client counseling, patient advocacy, health education and referral and resource management to ChenMed patients and their families. Providing on-call coverage, the incumbent in this role provides remote clinical advice and assessments within license and as possible given technology and medium. The registered nurse collaborates with primary caregivers and others on the interdisciplinary care plan team to provide a team approach of care. The schedule for this position will be on Saturdays from 0730-1530. There is a 3-week paid training class prior to beginning the position. The incumbent in this position must be able to adhere to the 3-week training schedule, which will be provided in advance.

Responsibilities

• Connects with patients via phone or video call.
• Interviews and questions patients to collect health history and uses a computer system to record and store comprehensive and focused data relating to the health needs of patients and families.
• Provides health assessment and treatment solutions, monitors patient health and at-home care, aids in emergency scenarios and promotes patient wellness.
• Based on technology available, monitors a patient’s blood oxygen levels, heart rate, respirations, blood pressure and blood glucose as well as other assessment measures.
• With the help of video chatting, identifies patient’s symptoms and conditions.
• Analyzes data to determine the appropriate health maintenance and identify appropriate outcomes for patient and family.
• Collaborate with on-call providers as needed to support expected clinical outcomes for the patient and family.
• Evaluates and documents progress toward the anticipated outcome.
• Assist in ensuring achievement of optimal patient outcomes using Telemedicine.
• Documents interventions in a readable, understandable language.
• Aids in enhancing the quality and efficacy of the organization’s telehealth practices and professional nursing practice through successful utilization and improvement of outcomes that demonstrate program efficacy.
• Utilizes appropriate resources to plan and provide services that are safe, effective and fiscally responsible.
• Performs other duties as assigned and modified at manager’s discretion.

Requirements

• Associate Degree in Nursing required, Bachelor’s Degree in Nursing preferred
• Nurse Licensure Compact required- multistate compact nursing license required to be considered for the position
• Michigan and Illinois Nurse Licensure required within 90 days of hire, ability to obtain additional licenses as requested by the organization within 90 days of hire
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required
• Minimum of 3 years acute clinical nursing work experience, in an emergency nursing setting; highly preferred

Nice-to-haves

• Minimum of 1 year virtual care experience preferred

Benefits

• great compensation
• comprehensive benefits
• career development and advancement opportunities
• great work-life balance
• opportunities to grow

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