Experienced Data Entry Specialist – Alternate Investments (Remote) at arenaflex
At arenaflex, we're dedicated to providing top-notch services to our clients, and we're seeking an experienced Data Entry Specialist to join our team. As a Data Entry Specialist, you'll play a crucial role in ensuring the accuracy and efficiency of our data entry processes, working closely with our Retail and Institutional Service Teams to deliver exceptional results.
About arenaflex
arenaflex is a leading provider of innovative solutions in the financial industry. Our team of experts is passionate about delivering exceptional services to our clients, and we're committed to fostering a culture of excellence, innovation, and collaboration. With a strong focus on customer satisfaction, we strive to build long-term relationships with our clients and partners.
Job Summary
As a Data Entry Specialist at arenaflex, you'll be responsible for performing daily reconciliation, trade, and transfer tasks for Alternate Investments. Your primary focus will be on processing trade deal purchases in customer profiles, identifying and addressing breaks between TD Ameritrade and fund companies or transfer agents. You'll also be responsible for processing Corporate Activity Activities, settling and reconciling transactions, and processing and reconciling returns activity.
Key Responsibilities
* Process trade deal purchases in customer profiles and identify/address breaks between TD Ameritrade and fund companies or transfer agents
- Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
- Analyze complex/escalated issues and perform testing/validation of new innovation enhancements and provider modifications
- Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
- Engage with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
- Collaborate with fund companies, transfer agents, opposite agencies, and other external business partners to resolve issues and improve processes
Analysis and Troubleshooting
* Review subscription deals or transfer requests
- Identify and address Client/Advisor account exceptions
- Ensure regulatory compliance (e.g., 2340 and 15C3-3)
- Reconcile Business, Dividend, and Transactions Breaks
- Resolve issues between BOS and Fund Companies
- Review and analyze correct tax coding and corrections of income tax coding
- Troubleshoot internal/external system issues or concerns
- Identify root cause of breaks between TDA, the Fund, etc.
- Provide method or innovation service alternatives to Management
- Remediate transfer issues with the Fund or Opposite Firm
- Answer business partner inquiries concerning Fund details requirements/eligibility
- Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
- Promptly and accurately finalize client investing and dividend demands
Essential Qualifications
* High school diploma or equivalent required; associate's or bachelor's degree preferred
- 1-2 years of experience in data entry or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in Microsoft Office and Salesforce
- Experience with data entry software and systems
Preferred Qualifications
* Experience in the financial industry, specifically in Alternate Investments
- Knowledge of regulatory requirements and compliance
- Experience with data analysis and reporting
- Certification in data entry or a related field
Skills and Competencies
* Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Ability to adapt to changing priorities and deadlines
- Proficiency in data entry software and systems
- Experience with data analysis and reporting
Career Growth Opportunities and Learning Benefits
* arenaflex offers a comprehensive training program to help you develop your skills and advance your career
- Opportunities for professional growth and development in a dynamic and innovative company
- Collaborative and supportive work environment
- Flexible work arrangements, including remote work options
- Competitive compensation and benefits package
Work Environment and Company Culture
* arenaflex is a remote-friendly company, offering flexible work arrangements to support work-life balance
- Collaborative and supportive work environment, with a focus on teamwork and open communication
- Opportunities for professional growth and development in a dynamic and innovative company
- arenaflex is an equal opportunity employer, committed to diversity and inclusion
Compensation, Perks, and Benefits
* Competitive compensation package, including salary and benefits
- Flexible work arrangements, including remote work options
- Comprehensive training program to help you develop your skills and advance your career
- Opportunities for professional growth and development in a dynamic and innovative company
- Collaborative and supportive work environment
How to Apply
If you're a motivated and detail-oriented individual with a passion for data entry and analysis, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!
Equal Opportunity Employer
arenaflex is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job