Lead Customer Service Representative – Full or Part Time Opportunity at arenaflex

Join the arenaflex Team and Unlock a World of Opportunities!

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy working with a fun, motivated team? Look no further! arenaflex is seeking a highly skilled and dedicated Lead Customer Service Representative to join our team in Waxhaw, North Carolina.

About arenaflex

arenaflex is a leading retail organization with a rich history of innovation and customer satisfaction. Our commitment to excellence has earned us a reputation as a trusted and reliable partner in the community. We take pride in our diverse and inclusive work environment, where every team member has the opportunity to grow and develop their skills.

Key Responsibilities:

As a Lead Customer Service Representative at arenaflex, you will be responsible for:

• Greeting customers and providing exceptional service, ensuring a positive shopping experience
• Operating the register, handling cash and credit transactions, and making purchase suggestions to customers
• Working with our food program to provide a seamless shopping experience
• Leading shifts on a regular basis, gaining entry-level management experience and developing leadership skills
• Maintaining a clean and organized store environment, adhering to high standards for store appearance
• Providing fast and friendly service to customers, ensuring a positive shopping experience
• Interacting with customers daily, building relationships, and resolving any issues that may arise
• Working collaboratively with a fun and energetic team to accomplish daily tasks and goals

Essential Qualifications:

* High School Diploma or equivalent

• Retail and customer service experience, preferably in a fast-paced environment
• Entry-level management experience, with a proven track record of leadership and teamwork
• Sales associate or cashiering experience, with a strong understanding of customer service principles
• Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
• Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
• Willingness to learn and adapt to new situations, with a growth mindset and a desire to advance in your career

Preferred Qualifications:

* Experience working in a retail environment, with a strong understanding of customer service principles and sales techniques

• Leadership experience, with a proven track record of motivating and guiding teams to achieve goals
• Strong problem-solving skills, with the ability to think critically and creatively
• Ability to work independently, with minimal supervision, and as part of a team
• Strong communication and interpersonal skills, with the ability to build relationships with customers and colleagues

Physical Requirements:

* Ability to stand and/or walk for up to 8 hours

• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach, and manipulate objects with hands, requiring eye-hand coordination

Benefits and Perks:

* Medical, Vision, Dental, and Life Insurance, with Short and Long-Term Disability coverage

• Flexible Schedules, with opportunities for part-time and full-time work
• Weekly Pay, with opportunities for overtime and bonuses
• Large, Stable Employer, with a commitment to employee growth and development
• Fast Career Opportunities, with a focus on promoting from within
• Work With Fun, Motivated People, in a dynamic and inclusive work environment
• Task Variety, with opportunities to learn and grow in a fast-paced environment
• Paid Comprehensive Training, with a focus on developing leadership and customer service skills
• 401K With a Competitive Company Match, with opportunities for retirement savings and growth
• Flexible Spending/Health Savings Accounts, with opportunities for tax-free savings and benefits

Equal Opportunity Employer:

arenaflex is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We comply with the Americans with Disabilities Act (the ADA) and all state and local disability laws, and are committed to providing reasonable accommodations to applicants with disabilities. If you require assistance completing any forms or to otherwise participate in the application process, please inform our Human Resources Representative.

E-Verify Program:

arenaflex uses the federal E-Verify program to check work eligibility. For more information, please click on the links below: In English In Spanish

Apply Now:

Ready to join the arenaflex team and unlock a world of opportunities? Click the link below to apply for this exciting role: Apply Job! Apply for this job