Experienced Customer Service Associate - Temporary

At arenaflex, we're dedicated to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Associate, you'll play a vital role in creating a distinctive and delightful experience for our customers. If you're passionate about providing top-notch service, working in a fast-paced environment, and growing with a dynamic company, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative solutions and services that empower individuals and communities to thrive. Our commitment to excellence, customer satisfaction, and employee development sets us apart in the industry. As a temporary Customer Service Associate, you'll be part of a talented team that's passionate about making a difference.

Key Responsibilities:

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Customer Experience

+ Engage customers and patients by greeting them and offering assistance with products and services. + Resolve customer issues and answer questions to ensure a positive customer experience. + Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Operations

+ Provide customers with courteous, friendly, fast, and efficient service. + Recommend items for sale to customers and suggest trade-up and/or companion items. + Register customer purchases on assigned cash register, collect cash, and distribute change as requested. + Process voids, returns, rain checks, refunds, and exchanges as needed. + Keep counters and shelves clean and well merchandised, take inventory, and maintain records. + Check in and price merchandise as required or as directed by store manager or communicated by the shift leader. + Implement Company asset protection procedures to identify and minimize profit loss. + Ensure compliance with state and local laws regarding regulated products. + Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise. + Complete resets and revisions as directed.

Photo Services

+ Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine. + Suggestively sell promotional photo products.

Web Pick-up and Maintenance

+ Monitor orders in Picture Care Plus and fill orders (pick items). + Deliver orders to customers as they arrive at the store. + Assist with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.

Training & Personal Development

+ Attend training and complete PPLs requested by Manager or assigned by corporate.

Essential Qualifications:

* High school diploma or equivalent required.

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing situations.
• Strong problem-solving and conflict resolution skills.
• Basic math skills and accuracy with handling cash and operating a cash register.
• Ability to lift up to 25 pounds and stand for long periods.
• Availability to work a variety of shifts, including weekends and holidays.

Preferred Qualifications:

* Previous customer service experience in a retail or healthcare setting.

• Knowledge of store systems and store equipment.
• Experience with digital passport photo service and photo printing equipment.
• Basic computer skills and familiarity with web-based systems.

Skills and Competencies:

* Excellent communication and interpersonal skills.

• Strong problem-solving and conflict resolution skills.
• Ability to work independently and as part of a team.
• Basic math skills and accuracy with handling cash and operating a cash register.
• Ability to lift up to 25 pounds and stand for long periods.
• Strong attention to detail and organizational skills.
• Ability to adapt to changing situations and priorities.

Career Growth Opportunities and Learning Benefits:

* arenaflex offers a comprehensive training program to help you develop your skills and advance your career.

• Opportunities for advancement to leadership roles and specialized positions.
• Competitive compensation and benefits package.
• Recognition and rewards for outstanding performance.
• Ongoing training and development opportunities to enhance your skills and knowledge.

Work Environment and Company Culture:

* arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.

• Our company culture is built on a foundation of respect, empathy, and open communication.
• We offer a dynamic and fast-paced work environment that's perfect for individuals who thrive in a challenging and ever-changing environment.

Compensation, Perks, and Benefits:

* Competitive hourly rate.

• Opportunities for overtime pay.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Discounts on arenaflex products and services.
• Recognition and rewards for outstanding performance.

How to Apply:

If you're passionate about delivering exceptional customer experiences and growing with a dynamic company, we want to hear from you! Apply now to become a Customer Service Associate at arenaflex. Apply for this job