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Senior Manager, Service Planning

Remote, USA Full-time Posted 2026-06-18

Chicago Transit Authority is seeking a Senior Manager, Service Planning in Chicago, IL with the following requirements. Master’s degree in Urban Planning or Transportation Engineering or related field or foreign equivalent degree. 5 years related experience. 

 

Required skills:

  • Recommend, analyze, and design service changes to a public transportation system and work with multiple departments to implement.

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    Manage personnel to accomplish transportation service planning tasks including but not limited to developing changes to bus and rail service frequency, routing, vehicle assignment and span, reporting on agency statistics, communicating with elected officials, the public and external agencies.

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    Develop and maintain dynamic reports, dashboards, and data analysis tools, to track service performance, provide insights for decision-making, and build scenarios for service recommendations, using SQL database queries, Hastus data exports, and Power BI.

  •  

    Develop written communication such as emails, letters, justification reports/memos and presentations for members of the public, elected officials and government agencies and attend public meetings presenting to these groups on this material.

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    Utilize transportation scheduling software, such as Hastus, to develop draft schedules for new services, providing accurate estimates of cost and resource requirements.

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    Utilize software to provide statistics on service levels, cost and resource requirements on existing schedules.

  • Develop statistics on transit network service levels, vehicle requirements and transit network mileage, among others, for federal reporting, including Title VI/Environmental Justice reporting and submission to the National Transit Database.

  •  Must live within the boundaries of the CTA service area at the time of employment or within 6 months of beginning employment at CTA.)

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    Up to 40%25 remote work allowed. Salary Range: $127,930.48 - $132,193.98.

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    CTA Benefits: https://www.transitchicago.com/hrbenefits/

  • Anyone interested in this position may apply transitchicago.com/careers using reference # 2500008A

     

     

 

This position is considered a "C-List" position under the “Revolving Door” prohibition within the State Officials and Employees Act (5 ILCS 430/5-45), which contains a number of post-employment restrictions CTA employees in C-list designated positions must follow. Among other requirements listed in this statute, CTA employees in C-list designated positions are required to follow State notification procedures to the Office of the Executive Inspector General prior to acceptance of any applicable non-State employment or may be fined significant penalties.

 

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