Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at arenaflex

Are you a detail-oriented and customer-focused individual with a passion for the healthcare industry? Do you have a strong background in pharmacy and excellent communication skills? If so, we invite you to join arenaflex as a Part-Time Pharmacy Technician and Customer Service Representative. In this role, you will have the opportunity to work in a dynamic and supportive environment, providing exceptional customer service and supporting the growth of our organization.

About arenaflex

arenaflex is a leading provider of innovative healthcare solutions, dedicated to delivering high-quality products and services to our customers. Our team is passionate about making a positive impact on people's lives, and we are committed to fostering a culture of inclusivity, respect, and collaboration. As a remote Part-Time Pharmacy Technician and Customer Service Representative, you will be an integral part of our team, working closely with our Data Entry Manager and other colleagues to provide exceptional customer service and support.

Key Responsibilities

As a Part-Time Pharmacy Technician and Customer Service Representative, your primary responsibilities will include:

• Customer Service: Respond to customer inquiries, resolve complaints, and provide exceptional service to our clients.
• Order Management: Answer phones, respond to orders, re-orders, and general customer inquiries in a timely and professional manner.
• Order Clarification: Clarify orders as needed to ensure accurate and timely fulfillment.
• Triage and Fax Management: Triage incoming faxes by facility/department and in accordance with cutoff times.
• Data Entry: Perform duties assigned by the Data Entry Manager, including data entry and other administrative tasks.

Requirements

To be successful in this role, you will need to possess the following qualifications and skills:

• Active NJ Board of Pharmacy, Pharmacy Technician License: You must be licensed as a Pharmacy Technician in the state of New Jersey and have a valid license in good standing.
• Previous Experience in Pharmacy: You must have previous experience working in a pharmacy setting, with a strong understanding of pharmacy operations and procedures.
• LTC Pharmacy Experience: While not required, experience working in a Long-Term Care (LTC) pharmacy setting is preferred.
• Knowledge of Medications: You must have a strong knowledge of brand name and generic medications, including their uses, side effects, and interactions.
• Attention to Detail and Organizational Skills: You must be highly organized and detail-oriented, with the ability to multitask and prioritize tasks effectively.
• Moderate to Advanced Computer Skills: You must have moderate to advanced computer skills, including proficiency in Microsoft Office and other software applications.
• Great Telephone Etiquette: You must have excellent telephone etiquette and communication skills, with the ability to effectively communicate with customers and colleagues.
• High School Diploma or Equivalent: You must have a high school diploma or equivalent, with a strong educational background in a related field.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Frameworks / ECM Knowledge: You must have knowledge of frameworks and ECM (Enterprise Content Management) systems, with experience working with these systems in a previous role.
• Customer Service Experience: You must have previous experience working in a customer-facing role, with a strong understanding of customer service principles and practices.

Why Join arenaflex?

As a Part-Time Pharmacy Technician and Customer Service Representative at arenaflex, you will have the opportunity to:

• Work Remotely: You will have the flexibility to work from home, with the ability to balance your work and personal life.
• Grow Your Career: You will have opportunities for career growth and development, with training and support to help you succeed in your role.
• Make a Difference: You will have the opportunity to make a positive impact on people's lives, providing exceptional customer service and support to our clients.
• Join a Dynamic Team: You will be part of a dynamic and supportive team, working closely with colleagues to achieve our goals and objectives.

Compensation and Benefits

arenaflex offers a competitive salary and benefit package, including:

• Competitive Salary: You will receive a competitive salary, based on your experience and qualifications.
• Benefits Package: You will be eligible for a comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings and other benefits.
• Paid Time Off: You will receive paid time off, including vacation days, sick leave, and holidays.

How to Apply

If you are a motivated and customer-focused individual with a passion for the healthcare industry, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer, committed to fostering a culture of inclusivity, respect, and collaboration. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.

Apply Now

To apply for this exciting opportunity, please visit our website at [insert website URL]. We look forward to hearing from you! Apply for this job