Regional Vice President – Hospitality, Food Service Operations

Job Description:

• The Regional Vice President (RVP) provides executive leadership and strategic direction for all financial, operational, and client relationship functions within an assigned food service and hospitality territory.
• This role is accountable for driving operational excellence, ensuring client satisfaction, and delivering profitable growth.
• The RVP acts as a strategic business partner to clients and internal stakeholders, leading high-performing teams to deliver exceptional guest experiences and uphold the highest standards of service and quality.
• Owns the financial performance and operational success of all hospitality and food service operations within the assigned territory.
• Partners with the finance team to develop accurate budgets, forecasts, and financial plans that align with company and client objectives.
• Oversees forecasting processes, ensuring operational units provide precise monthly, quarterly, and annual projections.
• Ensures compliance with all company financial, operational, and risk management policies.
• Identifies and implements strategies to enhance profitability and operational efficiency.
• Leads all client business reviews, ensuring strong partnerships and long-term retention.
• Anticipates and fulfills client needs to promote satisfaction, stability, and strategic growth.
• Focuses on renewals, expansions, and new business opportunities within the hospitality and food service market.
• Serves as a trusted advisor to clients, driving innovative solutions that improve service quality and overall value.
• Develops and communicates a long-term strategic plan to achieve growth and strengthen the company’s market position within the region.
• Designs and executes strategies that drive incremental sales, organic growth, and market penetration.
• Encourages a culture of creativity and innovation across all operations to enhance the client and guest experience.
• Oversees the rollout of new company initiatives, ensuring alignment with brand standards and operational capabilities.
• Promotes and reinforces the company’s culture, values, and hospitality standards throughout all levels of management.
• Leads recruitment, selection, and onboarding for new location and regional leaders, ensuring the right talent is in place.
• Develops leadership succession plans and ensures ongoing development opportunities for future leaders.
• Builds a high-performance culture that encourages accountability, collaboration, and continuous improvement.
• Ensures all operations consistently deliver outstanding food quality, presentation, and hospitality service.
• Monitors compliance with health, safety, and sanitation standards across all units.
• Champions company initiatives and ensures consistent execution of operational policies and brand expectations.
• Drives performance improvements through best practices, innovation, and operational excellence.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field
• 10+ years of progressive leadership experience in multi-unit food service or hospitality management, with at least 5 years at a senior regional or executive level
• Demonstrated success in financial management, strategic planning, and client partnership
• Proven ability to lead diverse teams and build strong leadership pipelines
• Exceptional communication, negotiation, and presentation skills
• Strong analytical mindset with the ability to balance strategic vision and operational execution.
• Must reside in or be willing to locate to the Greater Boston area

Benefits:

• Generous Compensation & Benefits Package
• Health, Dental & Vision Insurance
• Company-Paid Life Insurance
• 401(k) Savings Plan
• Paid Time Off: Vacation, Holiday, Sick Time
• Employee Assistance Program (EAP)
• Career Growth Opportunities
• Various Employee Perks and Rewards

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