Experienced Customer Development Manager – Strategic Account Management for arenaflex at Costco

As a seasoned professional in the realm of customer development, you have a unique opportunity to join arenaflex, a global consumer products company, as a Customer Development Manager on the Costco team. In this pivotal role, you will be responsible for driving sales objectives, fostering customer engagement, and collaborating with internal teams to develop and execute business plans that align with arenaflex's strategic goals.

About arenaflex

arenaflex is a caring, innovative growth company that reimagines a healthier future for people, their pets, and our planet. With a presence in over 200 countries, we specialize in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name. Guided by our core values – Caring, Inclusive, and Courageous – we foster a culture that inspires our people to achieve common goals.

The Role

As the Customer Development Manager on the Costco team, you will have ownership and responsibility to deliver sales objectives on volume, spending, and customer execution via effective customer engagement and internal collaboration. You will formulate and execute our strategic plan, at the corporate and divisional levels, to ensure maximum volume, profitability, and customer service. You will work with the immediate Costco team, Club team, and other cross-functional touchpoints to develop and implement business plans with excellence.

Key Responsibilities

• Identify areas of opportunity for products and programs, developing customer strategies that incorporate consumer insights and maintaining an awareness of competitive activity.

• Establish partnerships with multiple parties, including internal cross-functional teams, divisional buyers, and the customer merchandising team, to achieve results and execute against strategy and goals.
• Influence the agenda through collaboration, negotiation, and data-driven thought leadership, with an understanding of the product development and commercialization process.
• Seek opportunities to improve and seek creative solutions by adapting and adjusting the strategy with the customer, revisiting objectives, and gaining insights from pre- and post-evaluation and ROI analyses.
• Understand business trends in each account through fact-based analysis, including brand share, pricing, promotion levels, and trade class development, as well as understanding the effectiveness of different investment levers across the entire P&L.

Essential Qualifications

• Bachelor's Degree

• 6+ years in sales roles or adjacent experiences
• Experience with national account management at a FMCG company
• Experience pulling and using data from a syndicated service (Nielsen, IRI/Circana) account
• Microsoft Office or Google Suite proficiency (i.e., Sheets, Slides, Docs)
• Ability to develop accurate rolling sales forecasts and inputs for financial modeling

Preferred Qualifications

• Excellent written and verbal communication skills, including the ability to present data

• A results-oriented, growth mindset

Compensation and Benefits

Salary Range: $107,000.00 - $150,000.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws.

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people – ensuring our workforce represents the people and communities we serve – and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect, and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable Accommodation

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation.

Why Join arenaflex?

• Collaborate with a talented team of professionals who share your passion for innovation and growth.

• Develop and execute business plans that drive sales objectives and foster customer engagement.
• Enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements.
• Participate in a culture that values diversity, equity, and inclusion, and provides opportunities for growth and development.

Apply Now

If you are a motivated and results-driven professional with a passion for customer development, we encourage you to apply for this exciting opportunity. Join arenaflex, a global consumer products company, as a Customer Development Manager on the Costco team and drive sales objectives, foster customer engagement, and collaborate with internal teams to develop and execute business plans that align with arenaflex's strategic goals. Apply Job! Apply for this job