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[Hiring] Director, Sales-Kroger (Frozen Handheld & Spreads/Coffee-US Retail Sales) @The J.M. Smucker Co.

Remote, USA Full-time Posted 2026-06-16

Role Description In this role your primary responsibilities will include:

  • Deliver the Business
  • Responsible for achieving profitable sales growth by building & executing annual customer business plans.
  • Develop strategic annual business plans and track to achieve or exceed net sales targets.
  • Omnichannel marketplace awareness and business application understanding.
  • Utilize syndicated/other customer data sources to manage and inform strategic and tactical plans.
  • Effective KPI and trade budget management and visibility.
  • Responsible for monthly and quarterly sales forecast accuracy and effectively communicating business performance and needs.
  • Accelerate Team Performance
  • Responsible for developing a team of sales employees at varied skill levels, located throughout the US.
  • Inspire and lead direct reports and cross-functional field support teams to maximize effectiveness, in accordance with JM Smucker (JMS) resonant leadership expectations.
  • Manage with appropriate interpersonal styles and approaches to gain acceptance of ideas or plans and serve as agent of change in leadership.
  • Ensure training, tools & processes are focused on delivering the business aligned to JMS go to market strategies, work cross functionally on customer go to market activation.
  • Sound knowledge of company financials, accounting procedures, trade financials, personnel policies and procedures.
  • Strategic Partnerships
  • Drive strategic partnership and long-term focus with all internal & external stakeholders.
  • Management of Customer P&L’s, requires strong understanding of P&L key metrics and business knowledge to receive and provide direction on opportunities to improve profitability.
  • Drive business planning process working closely with cross-functional business partners.
  • Empower teams to lead cross-functional initiatives driving accountability and ownership.
  • Demonstrates an ability and interest in continuously raising awareness of the customer needs.
  • Identify continuous improvement opportunities to enhance sales strategy and organizational/talent capabilities; make recommendations to leadership.
  • Customer Development
  • Build and maintain relationships with retail partners and all pertinent decision makers.
  • Develop strategies to drive category and JMS brand growth for the retailer.
  • Manage Joint Business Planning and goal alignment with key stakeholders and long-range vision.

Qualifications

  • Bachelor's degree.
  • 10+ Years Sales Experience with a proven track record of meeting or exceeding targets, including at the HQ level.
  • 5+ Years large sales team management, people management experience and proven track record of inspiring a team to execute plans.
  • Strong Customer Management Skills- use of syndicated data sources such as Nielsen or IRI.
  • Understanding of P&L Management, Category Management, Trade Promotion Management, Pricing Structures and Trade Terms.
  • Experience with Key Customer: Kroger.

Requirements

  • Broker management experience.
  • Previous cross functional experience.
  • Strategic Thinker – ability to envision the sales team / processes / relationships of the future.
  • Leadership/Executive presence – leads through resonant engagement demonstrating mindfulness, hope and compassion to build an inclusive environment.
  • Self-motivated and has ability to embrace change and deliver results managing multiple/diverse priorities.
  • Excellent communication skills, self-motivated and detail oriented.
  • Ability to lead, communicate, present and influence all levels of the organization, including executive and C-level.

Benefits

  • We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together.
  • Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

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