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[Remote] Sales Development Representative | SaaS / AI (EST in US/Ontario CA)

Remote, USA Full-time Posted 2026-06-17

Note: The job is a remote job and is open to candidates in USA. Forethought is a company that offers advanced AI agents for customer experience, handling billions of interactions for major companies. They are seeking Strategic Sales Development Representatives to drive outbound prospect outreach and achieve sales-qualified opportunity goals.

Responsibilities

  • Drive a high volume of proactive, outbound prospect outreach through phone, email, and social media
  • Achieve weekly, monthly, and quarterly sales-qualified opportunity goals
  • Partner with Account Executives to strategically target and engage best-fit accounts
  • Research technical buyers and craft contextual, compelling emails and cold calls
  • Maintain and update records within our CRM, ensuring accurate documentation of research and activities
  • Collaborate with Marketing to refine messaging and clearly articulate Forethought’s value proposition
  • Support list building and other research projects to identify opportunities
  • Participate in continuous training to refine your skills and stay ahead of industry trends

Skills

  • Experience: 4 to 18 months as SDR
  • Industry: Experience selling SAAS products | Startup experience
  • Resilient and Coachable: You embrace feedback, learn from challenges, and continuously strive for improvement
  • Highly Curious and Persistent: You have a natural curiosity and determination to uncover opportunities and engage prospects effectively
  • Organized and Reliable: You excel at managing tasks, maintaining accurate records, and consistently following through on action items
  • A Strong Communicator: You possess exceptional written, verbal, and interpersonal communication skills, with an ability to simplify complex ideas
  • Self-Starter: You thrive in a fast-paced, dynamic startup environment and are driven to achieve results
  • Technically Savvy: You're comfortable engaging with technical decision-makers and leveraging tools like Sales Navigator, Outreach, and Salesforce (experience is a plus but not required)
  • Team-Oriented: You collaborate well with others, including Account Executives, to achieve shared goals
  • Competitive and Results-Driven: You're motivated to exceed goals and benchmarks
  • Cold Calling enthusiast - Hiring someone who thrives speaking to customers first hand—if you love dialing, handling objections, and turning cold calls into pipeline, this is for you
  • Education: Bachelor's degree from an accredited college or university

Company Overview

  • Forethought is a generative AI suite for customer support automation. It is a sub-organization of Zendesk. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.forethought.ai.
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