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Inbound Sales Development Representative

Remote, USA Full-time Posted 2026-06-17

Retool is a company focused on building an enterprise AppGen platform that transforms natural language into production-ready code. The Inbound Sales Development Representative will engage and qualify inbound leads, ensuring a smooth customer experience and supporting the sales team in generating pipeline and revenue.

Responsibilities

  • Create Pipeline: You will be responsible for articulating the Retool value proposition and generating a qualified meetings from inbound trial sign-ups, demo requests, and product signups that contribute to pipeline and revenueQualify Prospects: You will be following up with inbound leads and reaching out to other prospects from those same accounts that may not yet be familiar with Retool. You will follow the Retool playbook to lead high-level discovery calls to understand our prospects challenges and goals, identify additional areas where Retool can create value, and determine fit for the Retool before introducing to a Retool AEBecome a Product Expert: Clearly communicate the Retool value proposition uniquely to each customer and how Retool may benefit them. Many of our prospective customers have specific business projects they use Retool for, so you’ll need to become familiar with Retool, be comfortable learning about business use cases, and proactively seek help from the Retool leadership team when required.Own Your Outreach: Develop strategies that improve the experience of our prospects and the inbound SDR processCollaborate & Share Best Practices: You will be working with other SDR’s, SDR Leadership, Account Executives, our Marketing team, and our Support team to give feedback, and help the Retool GTM team improve. You will also help to ramp new SDR’s, and contribute to a collaborative team environmentOur Customers: You will ensure that every action taken is with the customer experience in mind to preserve and improve the Retool name, giving Retool’s users a best-in-class experience, every time
  • Education_requirements([])

Skills

  • You are based in the SLC, UT area with the ability to work a hybrid model
  • You're an effective communicator, both in your writing and speech
  • You have a technical aptitude, and a hunger to always be learning new technologies
  • You love testing, tracking, and iterating on your process
  • You thrive in a fast-growing and ever changing environment
  • You're self-directed and able to maintain your own schedule and workload
  • You're coachable, and open to giving and taking constructive feedback
  • Previous experience with sales development or a technical background is preferred but not required

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)

Company Overview

  • Retool is a software development company that offers solutions in AI apps, documentation, developer tools, and external apps. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://retool.com.
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