[Remote] Community Manager
Note: The job is a remote job and is open to candidates in USA. Colonist is a digital board game platform that has created a thriving global gaming community. They are seeking a Community Manager to build relationships, manage community engagement across platforms like Discord, and run live tournaments while shaping the culture of their active board game community.
Responsibilities
- Own Discord: moderate channels daily, enforce community rules, manage bots and roles
- Write and publish all community content (patch notes, newsletters, announcements) on-brand and on time
- Run weekly tournaments and competitive seasons: scheduling, brackets, real-time moderation, results
- Build direct relationships with top players, streamers, and creators
- Report weekly on community sentiment: what players love, hate, and want — pulled from Discord, Reddit, and social
- Create onboarding content for new players: welcome flows, beginner guides, FAQs
- Manage the referral program: track metrics, improve mechanics, coordinate with marketing
- Produce posts, graphics (Canva), and short-form videos (CapCut)
Skills
- A gamer who plays board games and understands online communities first-hand
- A Discord expert: bots, permissions, server structure, moderation
- A strong English writer: clear, warm, consistent across every channel
- Organised: you manage competing priorities without missing deadlines
- Empathetic: you resolve conflict calmly and fairly
- Data-literate: you track metrics and turn community signals into actionable reports
- Self-directed: you work async and deliver without hand-holding
- Available on weekends for tournaments and live events
- You know Catan or have played on Colonist
- You speak Spanish, Portuguese, or German
- You have video editing skills (CapCut or similar)
- You've grown or managed a gaming community before
Benefits
- Stock (own a piece of Colonist)
- Unlimited vacation
- Yearly team offsite
- Full work equipment
- Budget to experiment with any AI tool you want
- Stock options: you'll own a piece of what you're building
- Access to all company metrics and internal discussions
Company Overview