[Remote] Coach and Community Manager

Note: The job is a remote job and is open to candidates in USA. NeuroGym is the world’s leading mental fitness training company, and they are seeking a Coach & Community Manager to enhance member experiences and oversee program delivery. The role involves managing curriculum, engaging with the community, and coordinating live events to ensure impactful member journeys.

Responsibilities

• Manage the program curriculum, frameworks, and delivery
• Member experience
• Scheduling and Coordinating Live Events and Content Uploads within the Content Management System
• The Member Newsletter
• Live Events and Member Trainings
• The Expert Faculty
• Engaging with the community via the platform community, email, whatsapp, and in 1:1 scenarios

Skills

• Camera ready - positive attitude, engaging, and must exceed at speaking live, interacting with members in a 1:1 or one-to-many scenarios
• Excellent communication skills - must exceed at maintaining multiple channels of communication; email, whatsapp, in-app community, team slack, etc
• Tech savvy - Must be able to click through backend portals to set up events, troubleshoot with members, and interact with day-to-day company software for daily operations (i.e., Hubspot to load in emails for member newsletters)
• Excellent prioritization skills - able to take in a lot of information and requests and think, plan, and act accordingly alongside high level C-suite members of the team to make it happen
• Able to adapt, escalate, and make changes based on feedback from the community and awareness of community engagement
• Experience using AI for your role - able to speak on direct experiences where you utilize AI to support your day to day and long term activities
• 1-3 years experience in program management, community leadership, coaching, or learning environments
• Strong ability to translate ideas into structured programs and experiences
• Comfort being client-facing, on-camera, and leading conversations
• Experience working with or interest in AI tools and applied business use cases
• Exceptional communication skills that drive clarity and action
• High level of organization with the ability to manage multiple moving pieces

Benefits

• Health insurance
• PTO
• 401k (no match)

Company Overview