Regional Coordinator
Salas O’Brien is a trusted leader in forensic engineering and consulting, committed to building a career environment for talented employees. The Regional Coordinator provides administrative support for a designated region, ensuring consistent scheduling, communication, and coordination of inspections while assisting experts in their project-related tasks.
Responsibilities
- Support Lead Regional Coordinator with workload distribution
- Monitor Job Assignment Tool and assign projects as directed
- Provide accurate backlog of experts within region
- Complete opening of projects
- Assist experts in scheduling/logistics for inspections, meetings, and travel
- Assist experts in providing budgets with proper verbiage per contract (when applicable) and recording/documenting approvals properly. Recording/documenting budget increases properly when approved by client
- Coordinate communication between various experts on project team
- Coordinate and order outside services as requested by expert (Aerial diagrams, equipment, other contractors including ladder assist, etc.)
- Guide reports, estimates, and other deliverables through review process
- Assemble reports, estimates, and other deliverables into final format and obtain signature(s) from expert(s)
- Transmit final reports, estimates, and other deliverables to clients
- Monitor and assist in maintaining compliance on projects including providing written communication confirming calls were made to meet assignment requirements
- Assist and respond to inquires on projects including preparation of electronic files to be shared with clients
- Provide excellent customer service when problems arise and escalating to Regional Team Lead when needed
- Complete regular invoicing
- Assist with maintenance of electronic file including filing emails/communication in project folder
- Maintain accurate records in internal ERP and scheduling systems (including but not limited to Date of Inspection, Report Promised Date, Report Sent Date, etc.)
- Maintain accurate records in external programs for specific client requirements (Xactanalysis, AlacNet/Cattrax, Corelogic, Slide/Align, etc.)
- Knowledgeable in Haag procedures and contractual agreements, where to located that information, and how to use it
- Monitor Job Assignment Tool and assign projects as directed
- Complete opening of projects for experts in region
- Update ERP with project information for experts in region
- Assist in scheduling/logistics for inspections, meetings, and travel for experts in region
- Coordinate communication between project manager, clients(s), additional experts, property owners, and others as needed
- Complete invoicing for experts in region
- Handle administrative tasks for project assignments
- Review project status with each project managers assigned to them
- Provide accurate backlog of experts within region
- Support Lead Regional Coordinator
- Assist expert in responding to inquiries from Compliance Coordinator and maintaining compliance with projects
- Meet with all Administrative Manager, all Lead Regional Coordinators, and all Regional Coordinators to review processes and provide feedback
- Review status of projects and compliance issues with Lead Regional Coordinator and Regional Team Lead
- Prepare and guide reports, estimates, and other deliverables for review, assembly, signatures, and transmittal to clients
- Order outside services
- Handle urgent scheduling or travel needs
Skills
- High school diploma or equivalent required
- Entry level work experience
- Ability to communicate orally or in written form effectively with employees and clients
- Builds and maintains positive and cooperative working relationships
- Maintains enthusiasm and a sense of urgency towards work
- Accepts and adjusts to changes in work priorities willingly and efficiently
- Strong grammar and proof-reading skills
- Demonstrates strong attention to detail
- Ability to work number of assigned hours
- Possesses strong critical thinking skills and is willing to go above and beyond to get the job done
- Basic computer skills including Microsoft Office, Word, Excel, PowerPoint and Adobe Acrobat
- Associate's Degree or some college
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and company holidays
- Wellness programs and employee assistance resources
- Professional development support
Company Overview
Company H1B Sponsorship