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Client Service Representative - Employee Health & Benefits (Entry Level)

Remote, USA Full-time Posted 2026-06-17

Marsh McLennan Agency is a full-service brokerage providing business insurance and employee benefits. As a Client Service Representative, you will manage insurance programs, execute policy changes, and deliver exceptional service to clients.

Responsibilities

  • Manage insurance programs
  • Execute policy changes
  • Update client information
  • Facilitate collaboration
  • Work with the servicing team

Skills

  • Excellent written and verbal communication skills to effectively service customers
  • Familiarity with analyzing financial data
  • Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines
  • Detail orientation and the ability to handle a wide variety of tasks
  • Ability to work on a fast paced, high-energy team while maintaining a positive attitude
  • High school diploma or equivalent is required
  • BS/BA in Business, Insurance or related field
  • Proficient in MS Office Suite (Word, Excel, Outlook)
  • 1 year of experience working in the insurance industry
  • Life & Health license preferred, or the ability to obtain upon hire

Benefits

  • Medical, dental, vision, 401K benefits and more
  • The flexibility to work at home or an office, based on your discretion and schedule
  • Start with 20 days of paid time off
  • A paid day off to volunteer and company-organized volunteer events
  • Up to $1,000 per year in matching charitable donations
  • Up to $750 per year in wellness rewards
  • All the nitro cold brew coffee and sparkling water you can drink
  • A company-wide mentality that you can never appreciate your co-workers too much
  • Health and welfare benefits
  • Tuition assistance
  • 401K savings and other retirement programs
  • Employee assistance programs

Company Overview

  • Marsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan. It was founded in 2003, and is headquartered in White Plains, New York, USA, with a workforce of 10001+ employees. Its website is https://www.marshmma.com.
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