Account Partner, Eats SMB

Uber is seeking motivated individuals to join their Small-to-Medium Sized Business (SMB) Account Management Team. The SMB Account Manager will work with restaurant partners to optimize operations, strengthen relationships, and identify upsell opportunities for business growth.

Responsibilities

• Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
• Identifying new sales opportunities through product adoption and location expansion
• Identify opportunities and recognize additional revenue potential
• Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
• Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
• Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

Skills

• At least 1 year of experience in a B2B, client facing role (Sales, Customer Success, Account Management, or upper management retail/food industry)
• Experience navigating the customer lifecycle including prospecting new contacts within an existing client organization
• Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment
• Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
• Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
• Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
• Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
• CRM experience (Salesforce experience a plus)
• Google Suite Experience is highly preferred

Benefits

• You will be eligible to participate in Uber's bonus program
• May be offered sales bonuses & other types of comp
• All full-time employees are eligible to participate in a 401(k) plan
• You will also be eligible for various benefits.

Company Overview

Company H1B Sponsorship