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[Remote] Legal Intake Specialist

Remote, USA Full-time Posted 2026-06-17

Note: The job is a remote job and is open to candidates in USA. Mightier Legal is a dynamic force in the legal marketing industry, seeking a full-time Legal Intake Specialist to connect accident victims with legal assistance. This role involves handling high-volume calls, explaining the importance of legal representation, and utilizing call tracking systems efficiently.

Responsibilities

  • Handle high-volume inbound and outbound calls
  • Explain the importance of legal representation to accident victims
  • Use our proprietary call/lead tracking systems efficiently
  • Maintain a high level of professionalism and customer service

Skills

  • Excellent phone etiquette and communication skills
  • 1+ years of experience in sales, customer service, or related field
  • Working cell phone, computer, and internet connection
  • Proficiency with computers and ability to learn new software quickly
  • Strong persuasion and problem-solving skills
  • Must live in one of the following states: TX, CA, GA, FL, MS, NY, NC, SC, or OH
  • Knowledge of auto insurance processes
  • Understanding of legal rights after car accidents
  • Experience in a call center environment
  • Experience making upwards of 100+ calls a day

Benefits

  • Medical, dental, visions, and FSA benefits
  • Paid Time Off and Sick Leave

Company Overview

  • Our team of U.S. It was founded in 2017, and is headquartered in Austin, Texas, USA, with a workforce of 11-50 employees. Its website is https://www.mightiercontent.com.
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